Principal Product Manager - Technical, External Services, AWS Developer Tools

Amazon • New York, NY

2d

About The Position

We're building the future of cloud development by making AWS the most agent-friendly cloud provider. The AWS Developer Tools organization is transforming how developers and AI agents interact with AWS through innovative tools and services, including Model Context Protocol (MCP) servers and agent-native interfaces that enable seamless software development. As Principal Product Manager - Technical for External Services, you'll own the product strategy and execution for how AI agents interface with AWS services. Your current focus includes Model Context Protocol (MCP) servers and other agent-native interface patterns, with responsibility for defining and driving the evolution of these interfaces as the technology landscape advances. You'll determine how millions of developers and AI agents discover, authenticate with, and utilize AWS services through standardized interfaces. In this role, you'll drive the vision for making AWS services accessible to AI agents, define standards that govern how service teams build agent-friendly interfaces, and own the measurement and continuous improvement of the agent experience across AWS. You'll evaluate emerging protocols and interface patterns, determining when to adopt, extend, or replace existing approaches to maintain AWS's leadership in agent-native computing. You'll work at the intersection of AI, developer experience, and cloud infrastructure to pioneer the next generation of agent-native cloud computing. You'll collaborate with engineering teams, applied scientists, and AWS service teams across the company to ensure agent interfaces follow best practices, deliver measurable value to customers, and create cohesive experiences for both traditional developers and AI agents. This role requires deep technical understanding of AI agents, developer tools, and AWS services, combined with the ability to influence without authority across a large, distributed organization. If you're passionate about enabling the agentic future of software development and excited about defining how AI agents interact with cloud infrastructure, this role offers the opportunity to shape AWS's agent-first strategy.

Requirements

• 7+ years of working as a Technical Product Manager experience
• 5+ years of technical (software development, network development, IT, other related) experience
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
• Bachelor's degree in Computer Science, Engineering, or a related technical field
• Experience defining product strategy for developer-facing tools with significant adoption
• Deep understanding of AI agents, large language models, and agentic workflows
• Demonstrated ability to influence without authority across large, distributed organizations
• Experience working with engineering teams, applied scientists, and cross-functional stakeholders
• Strong written and verbal communication skills with experience presenting to senior leadership and external customers
• Understanding of cloud computing platforms, APIs, and software development lifecycle

Nice To Haves

• Advanced degree in Computer Science, Engineering, or related field
• Experience with Model Context Protocol (MCP), AI agent frameworks, or other agent-enabling interface technologies
• Understanding of emerging agent interface patterns and protocol evolution in the AI/ML space
• Background in developer experience optimization with focus on API design, SDK development, or developer tools
• Understanding of AWS services, infrastructure as code, and cloud deployment patterns
• Experience building evaluation frameworks or benchmarking systems for developer tools or AI systems
• Background in open-source software development, community engagement, and standards body participation
• Experience operating in complex, global organizations with multiple product lines and distributed teams

Responsibilities

• Define product vision for agent-native AWS experiences, including service discovery, well-architected decision-making, and automated infrastructure management
• Define product strategy and roadmap for agent-native interfaces to AWS services, with current focus on MCP servers and other emerging interface patterns, including responsibility for identifying and driving next-generation approaches
• Establish standards for security, design, and implementation that enable service teams to build agent-friendly interfaces across current and future protocols
• Own measurement and continuous improvement of the agent experience, including instrumentation, metrics, and feedback loops that drive product iteration and inform interface evolution
• Build evaluation frameworks and benchmarking systems for measuring agent effectiveness, interface performance, and developer experience across multiple integration patterns
• Evaluate emerging agent interface technologies and protocols, making strategic recommendations on adoption, investment, and migration paths
• Drive cross-functional initiatives with AWS service teams to expand agent-friendly capabilities across AWS services and create seamless agent workflows
• Work with engineering teams to prioritize features, resolve technical tradeoffs, and ensure operational excellence for agent interfaces
• Engage with customers and gather feedback to validate use cases, identify pain points, and iterate on capabilities
• Communicate product vision, strategy, and progress to senior leadership, demonstrating how agent-native interfaces accelerate customer innovation
• Represent AWS in the broader community, engaging with open-source contributors and industry partners to shape protocol evolution

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees