Principal Technical Product Manager

EZCORP•Midland, TX

About The Position

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere! The Company: Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. What’s in it for you: Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits. Address: Texas The Principal Technical Product Manager will drive strategic product initiatives across EZCORP's technology ecosystem while serving as a senior technical advisor and mentor to business analysts across the organization. Operating at the macro level, this individual contributor role is responsible for managing release trains that align to the product roadmap and can assist in product roadmap development, serving as the bridge between business strategy, technology capabilities, and customer needs. The Principal Technical Product Manager will work cross-functionally with engineering, data science, operations, and executive leadership to deliver transformative solutions that advance the company's digital transformation and competitive positioning. This role will provide guidance, best practices, and hands-on support to business analysts, helping them effectively gather requirements, analyze business processes, and contribute to successful product delivery across multiple business units and customer segments.

Requirements

Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced technical degree preferred
7-10 years of product management or business analysis experience in technology or software development environments
Proven track record of delivering complex, enterprise-scale products from concept to launch
Strong technical background with ability to engage in detailed architecture and implementation discussions
Experience mentoring, coaching, or providing guidance to junior product managers or business analysts
Experience with Agile/Scrum methodologies and product management tools (JIRA, Confluence, Aha!, ProductBoard, etc.)
Demonstrated ability to influence cross-functional teams and drive consensus without direct authority
Excellent analytical skills with experience using data to inform product decisions
Outstanding written and verbal communication skills with ability to present to executive audiences
Experience developing frameworks, standards, and best practices for product or business analysis functions

Nice To Haves

Experience in financial services, fintech, or retail technology preferred
Knowledge of API design, cloud platforms, data architecture, and modern software development practices
Professional certifications such as CBAP, PMI-PBA, CSPO, SAFe, or similar preferred

Responsibilities

Manage and coordinate release trains that align with the product roadmap, ensuring on-time delivery and quality standards
Provide input and assistance to product roadmap planning for assigned technology domains, aligning with company objectives
Provide mentorship, coaching, and technical guidance to business analysts on requirements gathering, documentation, and stakeholder management
Collaborate with business teams to translate market research, competitive analysis, and customer insights into product strategy and opportunities for innovation
Collaborate with engineering and architecture teams to evaluate technical feasibility, make build-vs-buy decisions, and define scalable solutions
Develop and maintain standardized frameworks, templates, and best practices for business analysis and requirements documentation
Drives business requirements into detailed technical specifications, user stories, and acceptance criteria, partnering with business analysts as needed
Lead cross-functional product development initiatives from conception through launch within assigned release trains
Facilitate knowledge sharing sessions and training for business analysts on product management methodologies and technical concepts
Establish and monitor key performance indicators (KPIs) and success metrics to measure product impact and drive continuous improvement
Engage directly with stakeholders across the organization to gather requirements, manage expectations, and communicate product strategy
Prioritize features and enhancements based on business value, technical dependencies, resource constraints, and MVP definition
Partner with data teams to leverage analytics and insights for data-driven product decisions
Review and provide feedback on business analyst deliverables to ensure quality and alignment with product strategy
Manage vendor relationships and third-party integrations for enterprise software solutions
Lead product demonstrations, training sessions, and change management initiatives to drive adoption
Serve as an escalation point for complex technical or business questions from business analysts
Stay current on emerging technologies, industry trends, and best practices in product management and share insights with the broader team