Principal Product Manager – Residential Mortgage

JazzX AI • San Francisco, CA

6h

About The Position

SAIGroup is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $800 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAIGroup invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAIGroup’s latest investment, JazzX AI , is a pioneering technology company on a mission to shape the future of work through an AGI platform purpose-built for the enterprise. JazzX AI is not just building another AI tool—it’s reimagining business processes from the ground up, enabling seamless collaboration between humans and intelligent systems. The result is a dramatic leap in productivity, efficiency, and decision velocity, empowering enterprises to become pacesetters who lead their industries and set new benchmarks for innovation and excellence. Role Overview The Principal Product Manager – Residential Mortgage is a senior individual contributor role focused on bringing JazzX’s AI-powered Residential Mortgage application to market with clarity, credibility, and impact. This role sits at the intersection of product strategy, customer engagement, and go-to-market execution, ensuring that complex mortgage workflows and AI-driven capabilities are clearly positioned and successfully adopted by enterprise customers. The role partners closely with Product leadership, Sales, and Marketing to translate product strategy into strong market-facing execution. This role plays a critical role in driving launches, shaping product narratives, enabling field teams, and representing the voice of the customer. This position is ideal for a seasoned mortgage product leader who thrives in customer-facing environments, brings deep domain expertise, and operates effectively through influence.

Requirements

• 8–12+ years of experience in product management, product marketing, solutions consulting, or similar customer-facing product roles.
• Residential mortgage experience is required , with hands-on exposure to mortgage workflows such as origination, underwriting, processing, closing, and post-close operations.
• Experience supporting complex, multi-stakeholder enterprise sales cycles.
• Proven track record driving product launches and enabling field teams.
• Deep understanding of residential mortgage processes, regulatory considerations, and risk-sensitive decisioning.
• Familiarity working with mortgage lenders, operations leaders, compliance teams, and executive stakeholders.
• Strong understanding of enterprise SaaS products and workflow-driven systems.
• Comfort working with AI-enabled products and explaining their value, limitations, and trade-offs in a mortgage context.
• Exceptional written and verbal communication skills.
• Strong executive presence and credibility with enterprise customers.
• Structured thinker with strong judgment in ambiguous, fast-moving environments.
• Ability to operate independently at a principal IC level while influencing across product, sales, and marketing teams.
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field required.

Nice To Haves

• Advanced degree (MBA or equivalent) is a plus.

Responsibilities

• Product Go-To-Market Execution Drive product go-to-market planning and execution for JazzX’s Residential Mortgage application in partnership with Product leadership, Sales, and Marketing.
• Operationalize product strategy through coordinated launches, field readiness, and customer-facing execution.
• Ensure new capabilities are introduced with clear value propositions, target use cases, and adoption guidance.
• Product Messaging & Positioning Develop and refine product narratives that clearly articulate customer value, differentiation, and business outcomes.
• Translate complex mortgage workflows, compliance requirements, and AI-driven capabilities into credible, compelling messaging for enterprise buyers.
• Ensure consistent positioning across sales conversations, demos, presentations, and executive briefings.
• Customer & Market Engagement Serve as a senior product representative in customer meetings, executive briefings, pilots, and roadmap discussions.
• Lead customer discovery focused on buying motivations, operational pain points, adoption barriers, and risk considerations.
• Synthesize customer feedback and market insights into actionable input for Product leadership, Sales, and Marketing.
• Sales Enablement & Field Support Enable Sales, Solutions Engineering, and Customer Success teams with the narratives, materials, and guidance needed to win and expand enterprise mortgage accounts.
• Partner on strategic deals and proof-of-value engagements, helping position JazzX effectively in competitive sales cycles.
• Develop product collateral including pitch decks, demo flows, FAQs, and competitive guidance.
• Launch & Readiness Coordination Coordinate cross-functional product launches with inbound product management, engineering, marketing, and field teams.
• Define launch readiness criteria and ensure alignment before customer exposure.
• Support post-launch feedback loops to improve adoption, messaging, and positioning.
• Competitive & Market Intelligence Track competitive mortgage technology providers, fintech solutions, and AI-driven offerings.
• Analyze competitive strengths, gaps, and differentiation to inform positioning and GTM execution.
• Provide structured insights that help Product leadership make informed roadmap and investment decisions.

Benefits

• We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior