Principal Payment Product Readiness Manager

Capital One • Chicago, IL

5d

About The Position

Principal Payment Product Readiness Manager The Principal Payment Product Readiness Manager is responsible for creating Go-to-Market (GTM) strategies to support product adoption for digital products and capabilities (Tokenization and Fraud Products). This individual will apply the Go-to-Market (GTM) framework and work across multiple stakeholder groups to create solutions that best support the needs of the ever-changing payments ecosystem. Principal Payment Product Readiness Manager’s work will support a variety of clients, including issuers, merchants, acquirers, digital enablers and payment providers in a global environment. Responsibilities include but are not limited to: Go-to-Market Leadership: Lead the creation of Go-to-Market strategies and plans to drive product adoption Stakeholder Alignment: Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery Market Strategy and Positioning: Support product positioning in the market by incorporating relevant marketing strategies Content Development: Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention Market Expertise and Education: Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities Client Team Communication: Provide consistent communication to client-facing teams regarding product positioning, education on products, industry trends, and exploration

Requirements

• High School Diploma, GED or equivalent certification
• At least 6 years of payments industry experience in product-go-to market, technology, operations, customer service, marketing, finance or communications

Nice To Haves

• Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing
• 8+ years of payments industry experience in product go-to-market, technology, operations, customer service, marketing, finance or communications
• SAFe (Scale Agile Framework) certification
• Experience using SQL and Teradata or Splunk knowledge
• Experience launching products or technical services, including success in a global environment

Responsibilities

• Lead the creation of Go-to-Market strategies and plans to drive product adoption
• Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery
• Support product positioning in the market by incorporating relevant marketing strategies
• Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention
• Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities
• Provide consistent communication to client-facing teams regarding product positioning, education on products, industry trends, and exploration

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees