Principal Network Engineer

Nevada System of Higher Education-posted 2 days ago
Full-time • Principal
501-1,000 employees
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The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Principal Network Engineer. This is a renewable, full-time, non-tenured, administrative position and reports to the Director of Infrastructure Services. The position may be located in Reno, Nevada. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees. The Principal Network Engineer is responsible for the architecture, ongoing development, troubleshooting, and maintenance of SCS’s highly available and secure state-wide network, known as NevadaNet. This network supports academic research at Nevada’s leading research universities as well as statewide connectivity for community anchors and other state or public institutions. Incumbents perform a wide range of work at the highest level of complexity utilizing sophisticated economic and technical analysis, design, installation, testing, maintenance and troubleshooting connectivity hardware and software associated with the SCS NevadaNet network, including routers, switches, fiber optic long haul transport and distribution equipment, firewalls, servers, racks, cabling and power. The incumbent also provides the highest-level data and video network engineering, operations and security support services to NevadaNet constituents as required. Successful performance of the work requires thorough knowledge of data and video communication network design and maintenance in a large-scale networking environment and must exercise sound judgment within established guidelines.

  • Collaborate with SCS and NSHE technical colleagues as changes and new system functions evolve.
  • Assist the Director with strategic planning, resource planning, budget management, and tracking team performance.
  • Maintain strong relationships with SCS, institutions, and NSHE System leadership.
  • Act as Project Lead for large, cross-disciplinary and multi-faceted enhancement projects.
  • Provide input to fiscal budgets, project budgets, and negotiations with vendors.
  • Serve as the Acting Director when the Director is unavailable.
  • Design, procure, install, configure, test, and perform diagnostic and preventive maintenance activities in support of NSHE wide area and data center network operations.
  • Collaborate with network end user for the purpose of assessing and implementing ongoing customer network requirements.
  • Monitor NSHE video/voice/data performance to ensure overall network quality, availability, and security.
  • Supervise network engineering staff.
  • Research and evaluate new solutions, best practices, utilities, methodologies, and management products.
  • Coordinate communication and engagement for timely resolution and support of tickets.
  • Manage the network equipment inventory and maintenance contracts.
  • Document network topology, asset inventories, customer and vendor service agreements.
  • Maintain administrative, technical, or historical documentation.
  • Monitor and evaluate employee performance.
  • Set and model high standard for performance.
  • Direct goals.
  • Coach and correct poor performance.
  • Recommend disciplinary action when needed.
  • Oversee recruitment and recommend hiring decisions.
  • Train and delegate tasks to team members.
  • Manage the team’s workload and ensure staff are trained to provide adequate support for the various systems and services for which the team is responsible.
  • Provide appropriate training and guidance for technical staff and management, including staff at NSHE institutions when appropriate.
  • Create development plans to grow the necessary expertise within the team.
  • Other related duties as assigned
  • Bachelors degree in computer science or related field with eight (8) years of relevant experience is preferred. Alternatively, twelve (12) or more years of direct experience in the position’s primary areas of expertise for a multi-user, complex enterprise may be substituted.
  • Expertise in communicating information on standards, security, protocols and other issues related to network functioning to technical staff and non-technical stakeholders.
  • Experience leading individuals and teams, formally or informally.
  • Experience designing, planning, testing, installing, tuning, and managing complex environments in highly available and redundant configurations.
  • Experience performing in-depth research and troubleshooting across multiple IT disciplinary areas to identify, resolve, and prevent performance issues and errors.
  • Experience in creating and maintaining project-related documentation, diagrams, testing plans, and deployment plans.
  • Experience reviewing and producing procedure and policy documentation and support materials for both internal and external audiences.
  • Experience working in a business-critical environment.
  • Extensive experience in IP wide area data network design, equipment installation, operation, troubleshooting/problem resolution, testing, monitoring and maintenance.
  • In-depth experience with Cisco networking devices such as switches, routers, and optical transport equipment.
  • Extensive experience in the implementation and management of moderately complex LANs and WANs using IP routing protocols such as BGP and OSPF.
  • Extensive experience in the deployment and management of network security technologies such as access lists, firewalls, and DDoS detection.
  • Extensive experience in creating and maintaining project-related documentation, network diagrams, testing plans, and deployment plans.
  • Excellent analytical and problem solving skills, creativity, verbal and written communication skills, interpersonal skills, and the demonstrated ability to be a productive team member.
  • Researching and providing in-depth analysis related to new technologies, tools, and methodologies.
  • Microsoft Visio, Word, and Excel.
  • Network bandwidth capacity/availability planning and reporting.
  • Skilled in providing leadership through effective problem solving.
  • Skilled at working with people at various levels of the organization and representing SCS with the highest level of professionalism, customer service, and courtesy.
  • Excellent verbal and written communication skills.
  • Skilled in developing and presenting innovative and effective ideas.
  • Skilled in various types of reporting and analytical tools.
  • Strong analysis and problem-solving skills.
  • Project/Resource management principles.
  • Ability to develop and lead a productive, collaborative, and effective team in a complex and remote organizational environment.
  • Ability to provide guidance and feedback constructively and function well in a team environment.
  • Ability and interest to learn new techniques, tools, and methodologies related to information systems.
  • Ability to learn new systems and business processes quickly.
  • Ability to prioritize, plan, and manage tasks.
  • Ability to present and explain complex technical topics, problems, alternative solutions to others.
  • Ability to plan, develop, and lead initiatives in alignment with NSHE goals and strategic plans.
  • Ability to supervise technical network personnel.
  • Ability to troubleshoot and solve complex network issues.
  • Experience in higher education is preferred.
  • Comprehensive Health Insurance: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included.
  • Outstanding Retirement Plan: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan.
  • Paid Leave: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave.
  • Education Benefit: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria.
  • Additional Perks: Employee assistance programs and professional development opportunities.
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