Principal IT Engineering Systems Support Specialist (Remote)

Parsons Corporation

2d•Remote

About The Position

Parsons is looking for an amazingly talented Principal IT Engineering Systems Support Specialist to join our team! In this role you will get to support our IT systems engineering team.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering Technology, or related field; equivalent experience will be considered.
Minimum of 10 years of professional IT/CADD experience supporting design/engineering/construction environments.
Substantial, hands-on administration experience with: Bentley ProjectWise (typically 7+ years), Autodesk Forma, including BIM Collaborate Pro/Docs (typically 3–4+ years).
CADD management for Autodesk and/or Bentley design tools (standards, templates, deployments, and user support).

Nice To Haves

Strong analytical and problem-solving skills with a focus on root-cause analysis.
Clear written and verbal communication; able to support both technical and non-technical audiences.
Proven ability to collaborate with IT, BIM/VDC, engineering, and production/drafting teams.

Responsibilities

Administer and maintain Bentley ProjectWise, Autodesk Forma, and CADD/BIM environments to support engineering, design, and construction collaboration.
Configure datasources, users, roles, permissions, workflows, workspaces, project templates, and system integrations across ProjectWise and Forma.
Enforce folder structures, naming conventions, metadata standards, and collaboration workflows to ensure consistency and interoperability.
Manage integrations between collaboration platforms and design tools such as Revit, Civil 3D, AutoCAD, MicroStation, and OpenRoads.
Support security, governance, compliance, identity management, and SSO integrations across ProjectWise, Forma, and related systems.
Provide Tier 3 technical support by troubleshooting performance, connectivity, file-locking, synchronization, and other complex platform issues.
Execute upgrades, patches, maintenance, new project/CDE setups, and maintain technical documentation, standards, and disaster recovery procedures.
Monitor system performance and usage, support reporting, deliver training materials, and identify opportunities to improve workflows and collaboration efficiency.