Principal I O Engineering - Remote

UnitedHealth Group•Richardson, TX

8d•Remote

About The Position

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. A Principal I/O Engineer designs, optimizes, and owns enterprise scale infrastructure platforms spanning cloud (IaaS/PaaS) and on prem environments. The role provides senior technical and operational leadership, shaping infrastructure modernization while serving as the Service Level Owner (SLO) accountable for reliability, performance, availability, and SLA adherence of assigned services. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Undergraduate degree or equivalent practical experience
3+ years of Azure administration experience across CI/CD, infrastructure as code, container platforms, identity, networking, and observability (e.g., Jenkins, Terraform, GitHub, Kubernetes, Azure DevOps, Key Vault, DNS, Identity Services, Azure Monitor)
3+ years of experience administering virtualized environments
Hands-on experience applying AI tools for workflow automation in an enterprise environment
Experience supporting enterprise‑scale infrastructure platforms in production environments
Experience with proactive monitoring, incident response, and troubleshooting across applications, infrastructure, and connectivity
Expertise in Windows and Linux (Red Hat, Ubuntu, Rocky) systems administration, maintenance, and security
Working knowledge of scripting and automation (Python, Shell, Perl, PowerShell)
Ability to ensure compliance with enterprise security standards, including vulnerability remediation, centralized logging, access controls, and audit readiness
Proven written and verbal communication skills with the ability to influence technical and non technical stakeholders
Willingness to support 24×7 production environments, including participation in on call rotations and restoration activities

Nice To Haves

Experience coordinating cross functional remediation across security, operations, and engineering teams
Background in DevOps or SRE roles transitioning into platform or infrastructure ownership
Solid ownership of operational documentation, runbooks, and service readiness
Demonstrated success owning enterprise service availability, reliability, and SLA performance

Responsibilities

Design and provide technical leadership for enterprise scale infrastructure platforms across cloud and on prem environments
Serve as Service Level Owner (SLO) for assigned platforms, accountable for availability, reliability, performance, and SLA adherence
Own ITSM execution for assigned platforms (incident, problem, change, release), acting as escalation lead for major incidents and accountable for service restoration and root cause remediation
Own and drive operational excellence across assigned platforms, including automation strategy, monitoring standards, resiliency design, disaster recovery readiness, and technical debt reduction
Ensure security, risk, and lifecycle compliance, including vulnerability remediation and platform lifecycle management
Act as a senior technical authority and mentor, influencing enterprise standards, architecture patterns, and infrastructure strategy
Apply enterprise approved AI tools to automate operational workflows and reduce repetitive manual tasks