Principal HR Coordinator - Payroll

Capital One•Richmond, VA

20h

About The Position

Principal HR Coordinator - Payroll We are seeking a highly motivated and detail-oriented Principal HR Coordinator to join our Payroll team in an entry-level capacity. This role offers an excellent opportunity to gain foundational experience in payroll processing and HR operations within a dynamic environment. Responsibilities: Assist with daily payroll processing tasks including, but not limited to, new hire data entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments. Learn to perform and explain gross-to-net payroll calculations to associates. Support the preparation and formatting of files for integration into the payroll system. Assist with the reconciliation of payroll, benefit, and deduction transactions. Review payroll system output for errors and support the correction process. Collaborate with other HR partners to resolve errors and maintain accurate information in the payroll system. Provide support to Tier I contact center representatives by handling and following up on inquiries related to pay and benefits, offering guidance and detailed knowledge about the end-to-end payroll process. Contribute to regularly scheduled and ad-hoc audits of payroll data to ensure compliance with established standards. Assist with year-end W2 reporting and preparation. Perform other duties as assigned. Maintain regular attendance; overtime may be required based on business needs. Demonstrate strong customer service skills, attention to detail, and sound decision-making abilities. Possess excellent written and verbal communication skills.

Requirements

High School Diploma, GED, or equivalent, or military experience.
Minimum of 2 years of experience in customer service.
Minimum of 1 year of experience with Google Suite (e.g., Gmail, Docs, Sheets).
Demonstrated examples of critical thinking and problem solving

Nice To Haves

Associate degree
Professional Payroll certification (FPC or CPP).
At least 1 year of experience in accounting, payroll, benefits, or a combination thereof.
1 year experience with Microsoft Excel
Experience with the Workday HR System.
Experience with case management systems.

Responsibilities

Assist with daily payroll processing tasks including, but not limited to, new hire data entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments.
Learn to perform and explain gross-to-net payroll calculations to associates.
Support the preparation and formatting of files for integration into the payroll system.
Assist with the reconciliation of payroll, benefit, and deduction transactions.
Review payroll system output for errors and support the correction process.
Collaborate with other HR partners to resolve errors and maintain accurate information in the payroll system.
Provide support to Tier I contact center representatives by handling and following up on inquiries related to pay and benefits, offering guidance and detailed knowledge about the end-to-end payroll process.
Contribute to regularly scheduled and ad-hoc audits of payroll data to ensure compliance with established standards.
Assist with year-end W2 reporting and preparation.
Perform other duties as assigned.
Maintain regular attendance; overtime may be required based on business needs.
Demonstrate strong customer service skills, attention to detail, and sound decision-making abilities.
Possess excellent written and verbal communication skills.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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