About The Position

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. At Weight Watchers, the Global Marketing team this team is composed of many different arms that work cross functionally to spread the word and promote our company as well as our services and offerings. From performance and brand to product, licensing and communications they all have a tangible impact on the business and our growth.

Requirements

  • 8+ years of Product Management experience, with a heavy focus on Growth, Retention, or Monetization in consumer-facing digital products.
  • Proven track record of improving LTV and reducing churn in a subscription-based environment.
  • Proficiency with product discovery, specifically user research into why members churn and how to win them back.
  • Expertise in product analytics tools (e.g., Looker, Amplitude) to build survival curves and cohort reports.
  • Excellent communication skills, with the ability to explain complex retention data to non-technical stakeholders.
  • Experience in Agile environments, collaborating closely with Engineering to ship high-frequency experiments.

Responsibilities

  • Own the Critical "First 90 Days": Design and execute a roadmap focused on habit formation at the Day 30, 60, and 90 milestones to ensure new members transition from initial curiosity to lifelong weight health advocates.
  • Build the "Churn Defense" Engine: Lead the strategy for proactive churn prevention, utilizing predictive data to identify at-risk members and deploy automated, product-led interventions.
  • Architect Intelligent "Save" Flows: Transform the cancellation experience into a value-driven "Rescue" system, using dynamic pausing, down-sells, or clinical pivots to retain members based on their specific needs.
  • Drive Monetization & Expansion: Identify "Product-Qualified" moments within the user journey to seamlessly transition members into high-value clinical (Med+) and premium coaching tiers.
  • Drive Vision & Strategy: Own a 6-12 month roadmap for retention and monetization while contributing to the overall transformation of our business model.
  • Influence & Align Stakeholders: Proactively communicate retention insights and experiment results across the organization to unlock collective creativity and intelligence.
  • Own the End-to-End Lifecycle: Collaborate with Design, Engineering, and Marketing to deliver clean, intuitive UX that balances member empathy with aggressive business goals.
  • Decide with Data: Define success metrics (NRR, ARPU, Cohort Retention), run high-velocity A/B tests, and continuously evaluate performance to ensure measurable impact.
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