Principal Enablement Consultant

Ellucian•Reston, VA

5h•Remote

About The Position

Ellucian Company LLC has an opening for a full-time Principal Consultant in Reston, VA 20191 (HQ) Duties are to work with team members across the organization to help identify, design, and execute the pre- configuration of the Banner or Colleague module area/capability areas in their respective area of subject matter expertise. Collect requirements for pre-configuration needs from consultants delivering in the field to shape and validate the use cases for each instance of pre-configuration. Contribute to creating a standardized set of delivery materials to be used against the pre-configuration and the prescriptive delivery model as developed in conjunction between PS delivery consulting and Enablement consulting experts. Collaborate with various departments within the organization to help create and implement communications, training, and essential change management materials and tools to facilitate the adoption of prescriptive delivery, ensuring their seamless integration into field operations. Work alongside delivery project teams beginning with the kickoff phase, providing hands-on mentoring and support throughout the delivery phase, helping teams start effectively with the necessary tools and knowledge, and offering coaching in real-world client engagements to ensure teams are well-prepared and confident. Design and establish effective continuous feedback mechanisms by leveraging existing knowledge management solutions to conduce retrospectives and integrate lessons learned into delivery standards and practices. Review and evaluate the effectiveness of delivery materials and make continuous improvements based on user feedback and performance metrics. Contribute to updating and documenting team processes, procedures, and templates as we design, develop, deliver, and implement our standards and practices. Develop processes for maintaining materials moving forward and preparing for product releases. Stay current with PS delivery practices, Innovation delivery package updates, industry best practices, and higher education best practices to ensure that delivery content and practices remains current, scalable, and built-in consideration of customer needs. Actively contribute to the COO delivery function, partner tightly across the PS and CTO organizations to suggest new ways to improve and streamline how delivery work is done to help ensure standardization and scale of all delivery functions going forward. Continuously identify opportunities for process improvements in the delivery readiness workflow, striving to enhance efficiency and customer satisfaction. Maintain keen ability to work multiple high-priority, highly visible projects simultaneously, with an ability to drive multiple projects to completion in an environment with competing deadlines. Requires a Bachelor’s or its foreign equivalent in higher education, technology, business, or a related major. Higher degree accepted but not a minimum requirement plus 3 years experience in in job offered or related occupation with higher educational institutions in consulting, technology, or related field. Experience must include 3 years’ experience as a PS Consultant or a mix of PS consulting and customer- facing experience working with Ellucian Banner or Colleague solutions, including 2 years as a consultant or other similar delivery and/or customer-facing role & 2 years’ experience in managing a broad range of technology projects and demonstrated learning ability. This is 100% remote position. Travel requirement: 0-25% - up to 72 hours including travel time to various anticipated client locations for onsite consulting on an as needed basis (may be domestic or international). Email resumes to : [email protected].

Requirements

Bachelor’s or its foreign equivalent in higher education, technology, business, or a related major. Higher degree accepted but not a minimum requirement
3 years experience in in job offered or related occupation with higher educational institutions in consulting, technology, or related field.
3 years’ experience as a PS Consultant or a mix of PS consulting and customer- facing experience working with Ellucian Banner or Colleague solutions, including 2 years as a consultant or other similar delivery and/or customer-facing role
2 years’ experience in managing a broad range of technology projects and demonstrated learning ability.

Responsibilities

Work with team members across the organization to help identify, design, and execute the pre- configuration of the Banner or Colleague module area/capability areas in their respective area of subject matter expertise.
Collect requirements for pre-configuration needs from consultants delivering in the field to shape and validate the use cases for each instance of pre-configuration.
Contribute to creating a standardized set of delivery materials to be used against the pre-configuration and the prescriptive delivery model as developed in conjunction between PS delivery consulting and Enablement consulting experts.
Collaborate with various departments within the organization to help create and implement communications, training, and essential change management materials and tools to facilitate the adoption of prescriptive delivery, ensuring their seamless integration into field operations.
Work alongside delivery project teams beginning with the kickoff phase, providing hands-on mentoring and support throughout the delivery phase, helping teams start effectively with the necessary tools and knowledge, and offering coaching in real-world client engagements to ensure teams are well-prepared and confident.
Design and establish effective continuous feedback mechanisms by leveraging existing knowledge management solutions to conduce retrospectives and integrate lessons learned into delivery standards and practices.
Review and evaluate the effectiveness of delivery materials and make continuous improvements based on user feedback and performance metrics.
Contribute to updating and documenting team processes, procedures, and templates as we design, develop, deliver, and implement our standards and practices.
Develop processes for maintaining materials moving forward and preparing for product releases.
Stay current with PS delivery practices, Innovation delivery package updates, industry best practices, and higher education best practices to ensure that delivery content and practices remains current, scalable, and built-in consideration of customer needs.
Actively contribute to the COO delivery function, partner tightly across the PS and CTO organizations to suggest new ways to improve and streamline how delivery work is done to help ensure standardization and scale of all delivery functions going forward.
Continuously identify opportunities for process improvements in the delivery readiness workflow, striving to enhance efficiency and customer satisfaction.
Maintain keen ability to work multiple high-priority, highly visible projects simultaneously, with an ability to drive multiple projects to completion in an environment with competing deadlines.