Principal Consultant

State Street • Boston, MA

12h • Remote

About The Position

Principal Consultant (State Street Bank and Trust Company; Boston, MA): Specific duties include: Lead or directly contribute to CRIMS implementations; Analyze and evaluate requirements while providing product expertise and guidance throughout the implementation project; Ensure the solutions developed by Charles River meet the customer’s business needs and that the customer is prepared to assume ownership and operate the solution after go-live; Provide assistance to other members of the Professional Services team and pro-actively develop and share best practices; Analyze and evaluate customer requirements in order to help Charles River respond to sales opportunities; Prepare and deliver sales presentations; Execute proof-of-concept projects to demonstrate the potential of CRIMS to satisfy the specific needs of potential customers; Educate customers on the methodologies and functionality provided by CRIMS; Advise on best practices regarding the implementation and operation of Charles River solutions and services; Monitor and evaluate customer requirements to identify potential enhancements to Charles River solutions and services; Document and communicate product improvements as part of customer- specific implementation projects or in response to trends in the marketplace; Contribute to software quality by clearly communicating defects to Client Support and Product Management; Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes; and Identify errors and mistakes in documentation and suggest corrections and improvements. Full-time telecommuting permitted pursuant to Company policy. Minimum Requirements: Bachelor’s degree or its equivalent in Information Systems, Computer Science or a related field; plus 5 years of experience with the implementation of mission critical software solutions. Must have: Hands-on experience implementing investment management software, preferably an order management and compliance system is especially valuable; Understanding of multitier technical architectures and relational database structures. Familiarity with SQL, FIX and Crystal Reports is a plus; A strong record of customer service. Implementation Managers must understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally; Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer; Strong time management skills including the ability to manage multiple projects in parallel; Strong problem solving/analytical skills; and The ability to travel to client sites throughout the United States as well as the ability to work remotely effectively. (Unless otherwise indicated, State Street is seeking the ability in the skills listed above with no specific number of years of experience required. All experience can be gained concurrently). To apply to this position, you must click the “Apply” button on this page and complete the online application. An EOE. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-DNI Salary Range: $146 806 - $225 000 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement

Requirements

• Bachelor’s degree or its equivalent in Information Systems, Computer Science or a related field; plus 5 years of experience with the implementation of mission critical software solutions.
• Hands-on experience implementing investment management software, preferably an order management and compliance system is especially valuable
• Understanding of multitier technical architectures and relational database structures
• A strong record of customer service. Implementation Managers must understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally
• Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer
• Strong time management skills including the ability to manage multiple projects in parallel
• Strong problem solving/analytical skills
• The ability to travel to client sites throughout the United States as well as the ability to work remotely effectively

Nice To Haves

• Familiarity with SQL, FIX and Crystal Reports is a plus

Responsibilities

• Lead or directly contribute to CRIMS implementations
• Analyze and evaluate requirements while providing product expertise and guidance throughout the implementation project
• Ensure the solutions developed by Charles River meet the customer’s business needs and that the customer is prepared to assume ownership and operate the solution after go-live
• Provide assistance to other members of the Professional Services team and pro-actively develop and share best practices
• Analyze and evaluate customer requirements in order to help Charles River respond to sales opportunities
• Prepare and deliver sales presentations
• Execute proof-of-concept projects to demonstrate the potential of CRIMS to satisfy the specific needs of potential customers
• Educate customers on the methodologies and functionality provided by CRIMS
• Advise on best practices regarding the implementation and operation of Charles River solutions and services
• Monitor and evaluate customer requirements to identify potential enhancements to Charles River solutions and services
• Document and communicate product improvements as part of customer- specific implementation projects or in response to trends in the marketplace
• Contribute to software quality by clearly communicating defects to Client Support and Product Management
• Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes
• Identify errors and mistakes in documentation and suggest corrections and improvements

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees