Principal Engineer, Technology Enablement

WOW! Internet, Cable & Phone•Denver, CO

6d•Remote

About The Position

WOW! is currently hiring a Principal Technology Enablement Engineer! For work from home positions, employees can sit in one of the following states: AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX. Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift. The Principal Engineer, Technology Enablement provides software engineering oversight and strategic direction for all product lines. This role provides technical mentorship for the engineering and leadership teams while driving technology integration, software development standards, and operational excellence across the enterprise. Let us tell you about the perks! Be part of a company whose core values include respect, integrity, spirit of service, and accountability! Competitive Compensation depending on experience + Annual Bonus Annual merit increases – recruiter will share more! Medical, dental, and vision insurance, and 401k with a company match Paid time off, paid holidays, and tuition reimbursement. Significant discounts on broadband packages for employees residing in our service areas.

Requirements

Bachelor's degree in Computer Science or related field (or equivalent combination of education and experience)
3+ technical certifications in software development or systems administration
7+ years progressive software development/systems administration experience
3-5 years cloud ecosystem experience (VMware, OpenStack)
Expert-level proficiency in: Open-source frameworks (LAMP, SMACK)
Visualization platforms (Tableau, Grafana, Kibana)
API frameworks (REST, SOAP/XML, JSON)
Automated testing and deployment technologies
OSI model and network protocols
Technical Skills Languages: Python, Ruby, JavaScript, PHP, TCL, SQL, Bash/Shell
Platforms: Linux/Unix, Windows, macOS
Tools: Wireshark, Git, CI/CD platforms
Protocols: HTTP/S, SSH, SFTP
Exceptional communication skills for technical and non-technical audiences
regularly required to talk and hear
required to use hands to type, handle objects and paperwork
required to use close vision and be able to focus
ability to work on-call and occasional overnight shifts
limited travel as required

Responsibilities

Define and enforce engineering standards for system design, testing, and deployment
Provide technical mentorship to VP and engineering teams on SDLC, CI/CD, and DevOps best practices
Act as subject matter expert for critical APIs, programming languages, and provisioning and service technology platforms
Drive technology selection and vendor evaluation processes
Oversee integration of new technologies, systems, and applications into production environments
Design and implement CI/CD pipelines and automated deployment frameworks
Develop and maintain API strategies for product delivery and system integration
Create automation solutions using open-source and commercial platforms
Establish telemetry and monitoring standards using traditional (syslog/SNMP) and modern streaming telemetry protocols (gRPC, NETCONF/YANG)
Integrate with observability platforms and time-series databases (Prometheus, InfluxDB, OpenTelemetry)
Design visualization dashboards and reporting systems for engineering and operations teams
Build automated testing frameworks for software applications and network services
Provide escalation support for critical production issues
Translate business requirements into technical specifications and user stories
Manage deliverables using Agile methodologies (Scrum/Kanban)
Collaborate cross-functionally to develop data analytics and reporting solutions
Make strategic recommendations to engineering, product management, and leadership
Other duties as assigned

Benefits

Medical, dental, and vision insurance, and 401k with a company match
Paid time off, paid holidays, and tuition reimbursement
Significant discounts on broadband packages for employees residing in our service areas

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