Principal Associate - S&G Analyst Programs l Strategic Initiatives Lead

Capital One•Mclean, VA

43d

About The Position

The Strategic Initiatives Lead is a critical role responsible for developing, implementing, and managing innovative strategies to maintain a well-managed team. This role requires a blend of strategic thinking, project management skills, and a passion for early talent development. This is an opportunity to drive impactful change, enhance our end-to-end program processes, and empower our team to deliver exceptional results. This is instrumental in building structure, centralizing documentation, and exploring new ways to optimize how we operate as a team and partner with our stakeholders.

Requirements

Associate's degree or military experience
At least 2 years of HR, project management, or process management experience

Nice To Haves

At least 3 years of experience in Event Management, Recruiting, Human Resources, Marketing or a combination of any
Experience in program and project management, or a similar role, ideally within a recruiting or HR function
Proven ability to identify operational inefficiencies and design practical, scalable solutions.
Exceptional organizational skills with a strong attention to detail.
Experience with process mapping, documentation, and implementation.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proactive, self-starter mentality with the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Google Workspace and project management software

Responsibilities

Optimize Operational Efficiency: Lead initiatives to identify and implement improvements across our end-to-end campus programs processes. This includes deeply understanding current workflows and proactively seeking opportunities for greater efficiency and effectiveness.
Support Program Team Success: Work closely with our program pillar leads to understand their process needs, ensuring they have the necessary tools, documentation, and streamlined workflows to succeed.
Build Structure and Documentation: Develop and implement robust structures for handling new, one-off associate scenarios, ensuring consistency and scalability. You will centralize and optimize our shared documentation (e.g., shared drives), making critical information easily accessible and well-organized for the team and client leads.
Process Gap Analysis & Creation: Proactively explore our current operational ecosystem to identify missing processes or opportunities for enhancement. Design and implement new processes to address these gaps, strengthening our overall operational framework.
Enhance Team & Client Lead Management: Investigate and implement strategies to improve how our internal team and client leads are managed from an operational perspective, fostering better communication, collaboration, and shared understanding.
Operations Point of Contact (POC): Serve as a central point of contact for operational inquiries and challenges, providing guidance and solutions to the horizontal programs ops team.
Team Management & Strategy: Contribute to the strategic direction and logistical planning for monthly team meetings and quarterly off-sites, ensuring they are productive forums for aligning on goals, addressing challenges, and fostering continuous improvement.
Strategic initiatives project manager: Lead the project management process for new and unplanned strategic initiatives that impact the entire portfolio, identifying where to pull in the appropriate team leader (ex: Discover integration, demand planning, etc)

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