Principal Associate, Project Manager - Business Cards & Payments

Capital One•McLean, VA

About The Position

Principal Associate, Project Manager - Business Cards & Payments The Team The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. The Role As a Project Manager at Capital One , you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements. General Responsibilities: Work on large and small scale projects that have a direct impact on the company. Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed. Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation. Lead new onboarding initiatives for back book clients adopting additional products, ensuring a seamless integration experience that drives satisfaction and long-term engagement. Support growth initiatives for existing back book clients by implementing strategies to drive spend enablement and unlock expanded client value . Collaborate with cross-functional teams (sales, product, operations) to align onboarding and spend growth efforts with enterprise goals. Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation. Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery. Forge relationships with key stakeholders to ensure delivery of commitments. Identify ways to improve and streamline business processes. Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work. Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes. Demonstrate organizational agility to adapt to changing demands. Display strong consulting and collaboration skills.

Requirements

Bachelor’s Degree or Military experience.
At least 3 Years Project Management experience.

Nice To Haves

4+ years of Project Management experience.
Strong communication and collaboration skills.
Strong problem solving and influencing skills.

Responsibilities

Work on large and small scale projects that have a direct impact on the company.
Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed.
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
Lead new onboarding initiatives for back book clients adopting additional products, ensuring a seamless integration experience that drives satisfaction and long-term engagement.
Support growth initiatives for existing back book clients by implementing strategies to drive spend enablement and unlock expanded client value .
Collaborate with cross-functional teams (sales, product, operations) to align onboarding and spend growth efforts with enterprise goals.
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
Forge relationships with key stakeholders to ensure delivery of commitments.
Identify ways to improve and streamline business processes.
Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work.
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
Demonstrate organizational agility to adapt to changing demands.
Display strong consulting and collaboration skills.