Principal Associate, Project Management - Integration Campaign Delivery Lead (Hybrid)

Capital One • Richmond, VA

1d • Hybrid

About The Position

Principal Associate, Project Management - Integration Campaign Delivery Lead (Hybrid) The Team Our marketing operations delivery team within the Discover Integration team is looking for a dynamic Campaign Delivery Project Manager. The Card Marketing Delivery organization leads end to end delivery across all Marketing & Servicing intent in support of Integration. In this exciting role, you will work closely with internal and external stakeholders to deliver and amplify Card’s most impactful work, solve complex problems from our distinct vantage point, all while balancing strategy and tactics. The Role As a Campaign Delivery Project Manager for Discover, you will collaborate with smart and passionate leaders to build and deliver communications across various different stages of integration. The core responsibilities include: Effectively manage scope, schedules, prioritization and capacity management across the end to end workflow of intent and supporting delivery teams Lead and orchestrate communication delivery of intent to ensure flawless execution across all delivery channels (ie: digital, direct mail, statements etc) Partner with project stakeholders to provide strategic and tactical recommendations in support of project delivery Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements Ensure projects are being documented appropriately to mitigate risk and are delivered on time The Ideal Candidate: Exhibit outstanding influencing, collaboration and organizational skills to effectively drive intent delivery Demonstrate a proven track record of excellent project management skills, bringing the ability to thrive in gray space and quickly putting structure in place to manage a complex roadmap of deliverables Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders to manage, inform and influence as needed Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work. Has an interest, and ideally experience, in Salesforce Marketing Cloud delivery platform

Requirements

• Bachelor’s degree or military experience
• At least 3 years of experience supporting, partnering or interacting with internal business clients
• At least 3 years of Process or Project Management experience
• Exhibit outstanding influencing, collaboration and organizational skills to effectively drive intent delivery
• Demonstrate a proven track record of excellent project management skills, bringing the ability to thrive in gray space and quickly putting structure in place to manage a complex roadmap of deliverables
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders to manage, inform and influence as needed
• Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work.
• Has an interest, and ideally experience, in Salesforce Marketing Cloud delivery platform

Nice To Haves

• Masters degree or MBA
• 4+ years of experience with project management tools (Workfront)
• 4+ years of experience working, supporting or partnering with internal business clients
• 4+ years of Project or Process Management experience
• BPM, PMP, Lean, Agile or Six Sigma certification

Responsibilities

• Effectively manage scope, schedules, prioritization and capacity management across the end to end workflow of intent and supporting delivery teams
• Lead and orchestrate communication delivery of intent to ensure flawless execution across all delivery channels (ie: digital, direct mail, statements etc)
• Partner with project stakeholders to provide strategic and tactical recommendations in support of project delivery
• Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensure projects are being documented appropriately to mitigate risk and are delivered on time

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees