Primary Care And Site Administrator I

UnitedHealth Group•Boston, MA

17d

About The Position

Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Accountable for safety, security, space assignment/utilization and cross-service line communication within assigned site(s). Serves as the principal financial and operational manager for primary care specialties within defined locations including Internal Medicine, Family Medicine, Pediatrics, and supporting programs and services. Collaborate regularly with primary care clinical leadership and has direct oversight for primary care supervisors to ensure that site operations appropriately support high quality delivery of patient care. Ensures specific specialty priorities are met and that standard work is implemented as directed by central leadership. Represents the organization in local community. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

7+ years of professional-level healthcare operational experience in progressively responsible roles
3+ years of management experience in clinical operations, preferably in an outpatient multi-specialty medical group practice
Proven ability to achieve results in a rapidly changing environment

Nice To Haves

Experience managing organizations with both direct and indirect reporting relationships
Proven solid problem solving and complex patient management skills

Responsibilities

Oversee site operations, including space planning, safety compliance, and emergency communications
Act as on-site leader, supporting staff and clinicians, resolving patient concerns, and fostering a positive team culture
Manage scheduling, orientation, and communication for providers and staff; lead meetings and huddles
Collaborate with specialty, financial, and ancillary teams to optimize workflows and service delivery
Monitor key performance indicators, budgets, and access metrics; analyze data and present updates to leadership
Supervise clinical operations staff, including hiring, training, and performance management in partnership with HR and clinical leadership