Prevention Counseling Program Manager

Center for Youth Services•Rochester, NY

14d

About The Position

OVERVIEW: In 1971, a group of students from Brighton High School had the idea to create a "center" that would meet the specific needs of youth in Rochester, NY. The philosophy supporting the vision was quite radical for the time: that young people, given information and support, could make positive life choices. They founded The Center to be informed by youth, for youth. The Center for Youth continues with this as our core principle. We are committed to empowering and advocating for vulnerable youth while elevating their voices. Our mission is to provide comprehensive, free, voluntary, and confidential programs. The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including prevention counseling, two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. The RHY Prevention Counseling Program Manager is responsible for the management and supervision of the RHY Prevention Counselors, including Community Counselors, Triage Counselors, Youth & Family Counselors, and Safe Harbour Advocates. They are responsible for reviewing and monitoring OASAS contract objectives, with a focus on program outcomes, as well as maintaining the New York State Safe Harbour database. The Manager plays a leadership role in planning, prioritizing and evaluating services, team outreach activities and linkages with other providers/collaboratives/committees. The Manager will be responsible for the on-going assessment of the team's service, identify expansion potential, assess community or catchment area needs and formulate possible responses. The Manager attends weekly Case Review and works closely with the other RHY Managers. This is a full-time, 12-month position. The RHY Prevention Counseling Program Manager participates in the On-Call RHY Supervisor rotation (for 1 week, every 5-6 weeks). This emergency response system is intended to provide after-hours and weekend support to the 24-hour residential and crisis programs.

Requirements

Adhere to ethical conduct
Demonstrate professionalism i.e., timely, dependable, responsible, flexible
Be non-judgmental and respectful
Model principles of inclusion and tolerance
Be youth centered and positive
Be family friendly
Establish effective working relationships with supervisor and co-workers
Develop positive relationships with all key stakeholders
Have strong literacy skills (i.e., reading, writing, comprehension)
Have excellent communication skills (verbal and written)
Conduct research and apply best-practices and evaluation methods
Effectively promote knowledge and skill development and positive behaviors
Provide leadership and/or work independently as requested
Candidate must possess significant knowledge of – Chemical dependency and problem gambling prevention counseling
Management and supervisory methods and techniques
Adolescent, family and group development and counseling
Crisis intervention, case management, advocacy, and strength-based problem solving and decision-making models
Team building and team dynamics
Program outcomes and evaluation
Adolescent development including: positive youth development, asset development, risk reduction and protective factors
Youth serving systems
Community resources
Client advocacy
Authorization for the agency to obtain driving record information
A valid driver's license with a driving record that is approved by agency insurance carrier, regular access to a motor vehicle that is insurance at the levels of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter
Candidates must be able to be autonomously mobile in order to provide the required services.
Master's degree in counseling, social work or related human services field plus five years human services experience, including supervisory experience or equivalent combination of education and experience.

Nice To Haves

A Master's Degree, CPP/ICPS/CASAC, or advanced training in chemical dependency prevention- related areas is preferred.
If candidates do not possess related certification, expectation is that active pursuit of these certifications will occur at the time of employment.

Responsibilities

Monitors program contract objectives with a focus on program outcomes, develops and evaluates the OASAS and Safe Harbour work plans
Ongoing planning and program development specific to assessment, counseling, and outcomes
Promotes and develops effective linkages with community resources, providers, and systems
Assesses the needs of youth and families served
Assures compliance with record keeping, reporting, and evaluation requirements of the agency and funders
Supervises, provides guidance, mentors, and evaluates the performance of Counselors and Advocates
Hires, trains, orients, and mentors new counseling staff
Coordinates and leads the team outreach activities
Promotes positive team interactions across all program areas of the agency
Participates in after-hours on-call rotation
Other duties as assigned by the supervisor