CENTRALIZED SCHEDULING - PreService Coordinator

Legacy Behavioral Health Services Human Resources • Valdosta, GA

1d • Onsite

About The Position

Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Pre Service Coordinator to work in the Lowndes Mental Health Center. The Pre-Service Coordinator works with consumers throughout the pre-access process to include: scheduling according to specified appointment protocols, pre-registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients. In addition, the Pre Service Coordinator is responsible for informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements. These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties. This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers.

Requirements

• Associate Degree in a business, medical or related field preferred.
• A high school diploma or GED may be accepted with a minimum of 3 years of work experience in a medical office setting.
• Prefer 5 years experience in a medical office environment.
• Requires basic computer skill.
• Thorough understanding and working knowledge of all aspects of EMR.
• Ability to analyze data for improvement opportunities.
• Utilizes discretion in handling the organization’s confidential information and consumer-protected information.
• Excellent interpersonal, verbal and written communication skills, and teambuilding.
• A valid GA driver’s license is required.

Responsibilities

• scheduling according to specified appointment protocols
• pre-registration of new and established consumers
• insurance and eligibility verification of all consumers to include updating registration information on established patients
• informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements
• answering and directing calls
• working through referrals
• running eligibility checks/compliance
• completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers

Benefits

• Competitive pay- We offer competitive compensation that is regularly compared to the market and factor in comparable work experience and education.
• Employee Assistance Program- We offer EAP services to all full-time and part-time employees. EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling session.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree