Presell Representative

Community Coffee • Baton Rouge, LA

20h • Onsite

About The Position

As a Presell Representative, you will play a hands-on role in driving Community Coffee’s brand presence in the market. Your focus will be on managing current customer accounts, growing sales through relationship-building, and securing new business opportunities in your territory.

Requirements

• High school diploma or equivalent required
• Passing score on aptitude test required in lieu of a high school diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver’s license and acceptable driving record.
• CDL is required for vehicles 26,000 lbs. or more.
• DOT medical certification required.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Nice To Haves

• Bachelor’s degree preferred
• 1 year of related sales or customer service experience.

Responsibilities

• Proactively grow sales by identifying potential customers, making cold calls, and delivering persuasive presentations to secure new accounts.
• Manage and strengthen relationships with existing customers by providing exceptional service and offering product recommendations that align with their needs.
• Address and resolve customer concerns related to products, service, or equipment in a timely and professional manner.
• Maintain accurate sales and delivery records using a handheld device and collect payments as needed.
• Monitor product inventory at customer locations and restock based on agreed PAR levels to ensure proper selection and availability.
• Track account activity, including new, existing, and dormant accounts, and take steps to re-engage where appropriate.
• Communicate important customer information and service instructions clearly with Presell Service Representatives through written and verbal channels.
• Perform basic maintenance and upkeep on brewing equipment located at customer sites, using standard tools and procedures.
• Clean and maintain your vehicle regularly, including checking fluids, oil, and tire pressure, in line with company standards.
• Retrieve equipment and merchandise from customer sites that no longer carry Community Coffee products.
• Represent the brand at trade shows and special events, promoting products and services with professionalism and enthusiasm.
• Collect and document returns such as empty containers or outdated products according to policy.
• Take on other duties as assigned to support team and company goals.

Benefits

• Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED