About The Position

Join Peak Toolworks, where excellence in Industrial Tooling is our primary focus. Customers who partner with our brands quickly learn of our dedication to supplying high quality innovative products backed by superior service and support. We encourage you to explore joining our team of professionals, providing industries best products and services through our dedicated team. High Quality, Cutting Edge Solutions At Peak Toolworks we specialize in designing and manufacturing high performance cutting tools to give you peak productivity with the longest tool life, no matter the application. Every employee at Peak Toolworks plays an essential role in delivering the right products and services to customers at exactly the moment they are needed. The only way we achieve this is by hiring the most talented in the industry and creating a culture designed to inspire and reward employees for a job well done. Friendly, Personal and Forward-Thinking The ideal Peak Toolworks employee is someone that’s knowledgeable, friendly, and genuinely wants to help our customers succeed. JOB DESCRIPTION Summary/Objective Account Maintenance and development. Assure that no account is lost. Assure that the deliveries of their Service Tools are fast, on-time, competitive and meet or exceed customer expectations. Run an efficient and economical customer call route. Clear and continuous communication with Service Center Manager and Regional Sales Representative. Continuous improvement of time management and update of daily route run schedule. Coordination of freight between Service Centers.

Requirements

  • High School Diploma
  • Minimum of three years of experience in transportation, logistics or customer service for a multi-site manufacturing or service company

Responsibilities

  • Maintain and develop positive business relationships with customer’s.
  • Develop an understanding of customers' needs and take actions to ensure that such needs are met.
  • Explain proposed delivery solutions to customers.
  • Correct freight settlement documents to ensure the proper accruing of freight.
  • Actively participate in transportation alignment and tracking performance to carrier awards and cost.
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