Premium Specialist

Transamerica•Cedar Rapids, IA

11d

About The Position

Responsible for the overall administration and operations associated with the Premium Accounting Department: this includes but is not limited to: processing premium payments, loan payments, automatic withdrawals from policy owners bank accounts, return items research, researching payment history, and updating billing payment modes. Develop internal and external client relations by providing concise and accurate policy information.

Requirements

Associates degree or equivalent work experience.

Nice To Haves

Proficient in windows environment.
Customer Service skills with data entry experience.
Strong problem solving, math and communication skills.

Responsibilities

Analyze, process and accurately update policy payments in all applicable applications in a timely manner
Working in a collaborative manner to meet established departmental service level goals
Ability to multi-task in high volume environment on a daily basis and make sound business decisions while maintaining acceptable quality and productivity benchmarks.
Excellent interpersonal skills with all levels of the organization internal and external including verbal and written communication
Performs other duties as assigned based on division needs
Maintain working knowledge of administration system processes.

Benefits

Competitive Pay
Bonus for Eligible Em ployees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of s ervice at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College Coach Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs