SPORTS STADIUM PREMIUM CLUB SUPERVISOR

Compass GroupSandy, UT
3d$18Onsite

About The Position

Summary: The Premium Club Supervisor oversees day-to-day operations within the premium club spaces at America First Field, ensuring exceptional guest service, smooth event execution, and adherence to Levy standards. This role provides on-shift leadership to servers, bartenders, and bussers while supporting premium service delivery during matches, concerts, and special events. The Premium Club Supervisor serves as a hands-on leader, acting as the primary point of contact for staff and guests within assigned club areas.

Requirements

  • Must obtain valid Utah Food Handlers Permit
  • If 21 years of age or older, must obtain valid Utah On-Premise Alcohol Certificate
  • Previous food and beverage or hospitality experience
  • Prior lead or supervisory experience preferred
  • Strong communication, leadership, and problem-solving skills
  • Ability to work nights, weekends, holidays, and event-based schedules
  • Ability to stand for extended periods and lift up to 40 lbs
  • Reliable, organized, and guest-focused

Responsibilities

  • Supervisor premium club service staff during events, including servers, bartenders, and bussers.
  • Assing stations, manager break coverage, and adjust staffing as needed.
  • Lead by example in hospitality, professionalism, and guest engagement
  • Ensure an elevated, welcoming experience for premium guests
  • Address guest concerns or service issues promptly and professionally
  • Communicate guest feedback or operational challenges to management
  • Monitor club spaces to maintain cleanliness, flow, and presentation
  • Support pre-event setup and post-event breakdown of premium club spaces
  • Coordinate service timing with culinary and bar teams
  • Ensure menus, signage, and service areas are properly prepared
  • Assist with inventory checks, restocking, and service flow
  • Enforce food safety, alcohol service, and sanitation standards
  • Ensure compliance with all Levy policies and procedures
  • Monitor responsible alcohol service and escalate concerns as needed
  • Support accurate reporting of incidents or operational issues
  • Work closely with culinary, operations, and event leadership
  • Communicate staffing or operational needs clearly and professionally
  • Support training and onboarding of new premium service team members
  • Promote teamwork and a positive work environment

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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