Premium Club Supervisor, Allianz Field

Delaware North•Saint Paul, MN

16d•$18 - $20•Onsite

About The Position

Delaware North Sportservice is hiring seasonal Premium Club Supervisors to join our team at Allianz Field in Saint Paul, Minnesota . As a Premium Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Requirements

Must be 18 or older.
Must be able to work weekend nights and occasional weekday nights.
Superior organization and guest service skills are required.
Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
Basic computer skills including word-processing, spreadsheets, and email required.
Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest's goodwill.
Able to work nights, weekends, and holidays
Ability to lift or carry 30 pounds.
Ability to stand or walk 100% of the time.
Possible exposure to high volume of noise.

Nice To Haves

Previous hospitality and supervisory experience preferred.

Responsibilities

Maintain a safe and clean environment for guests and associates.
Assist managers in training and development of the team and conducting associate counseling sessions including verbal and written corrective action reports.
Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
Lead volunteer and hourly staff in the daily performance of their duties.
Ensure venue is adequately stocked with all product and supplies needed for service.
Collaborate with manager concerning operational deficiencies and areas in need of attention.
Greet guests positively, treating each person as an individual and in a professional manner.
Ensure compliance with all departmental and organizational policies and procedures.
Complete other duties as assigned.