Preferred Provider Navigator

Pinnacle Career • West Palm Beach, FL

13h

About The Position

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –at home. Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Preferred Provider Navigator to join our award-winning team.

Requirements

• Education: High School Diploma.
• Experience: Care coordination, case management, or a related field.
• Skills: Strong organizational, communication, and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.

Nice To Haves

• Experience working within a Preferred Provider network is highly desirable.
• Certifications: Relevant certifications, such as Certified Case Manager (CCM) or Certified Professional in Healthcare Quality (CPHQ), are a plus.

Responsibilities

• Patient Care Coordination: Manage and coordinate patient care across various Preferred Provider settings to ensure seamless and efficient care delivery.
• Serve as the primary liaison between the Preferred Provider network and Pinnacle Home Care.
• Compliance: Ensure all activities comply with Preferred Provider guidelines and regulations.
• Care Plan Development: Collaborate with Preferred Provider professionals to develop and implement individualized care plans for patients.
• Patient Education: Educate patients and their families about their conditions, treatment options, and care plans.
• Data Management: Maintain accurate and up-to-date patient records and documentation.
• Quality Improvement: Identify opportunities for quality improvement and implement strategies to enhance patient outcomes.
• Communication: Serve as the primary point of contact for patients, families, and healthcare providers within the Preferred Provider network.
• Resource Coordination: Connect patients with community resources and support services as needed.
• Reporting: Prepare and present reports on patient outcomes, care coordination activities, and compliance with Preferred Provider guidelines.

Benefits

• Personalized, One-on-One Care : Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
• Growth & Stability : Over two decades as Florida’s largest independent home health agency.
• Competitive Benefits & Perks : Including an employee referral program where you can earn rewards.
• Recognized Excellence : Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture : Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED