Preferred Communities Case Management Intern (Unpaid)

International Rescue Committee•New York, NY

19h

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. SCOPE OF WORK: The International Rescue Committee (IRC), works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities. RESPONSIBILITIES: The Preferred Communities (PC) Program provides case management services to the most vulnerable refugee groups who face systemic challenges when navigating the U.S. systems. Three programs fall under PC: Intensive Case Management, Supplemental Case Management, and OIRS. Interns play a key role in supporting clients with accessing needed benefits and services over the course of their internship. Interns are assigned to a PC Case Manager to support their specific caseload with client-facing (ex: attending medical appointments, guidance on public transportation) and administrative duties (ex: referrals for additional services, file maintenance) LEARNING OBJECTIVES: Student will learn about refugee resettlement and refugee social services. Student will develop creative problem-solving and client-facing skills. Student will strengthen caseload management experience via direct client support.

Requirements

Volunteers must be based in the U.S.
Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.
Under/graduate level studies in social sciences, international relations, or a related field
Strong desire to support refugees rebuilding their lives in NYC
Ability to exercise good judgment and have high attention to detail
Demonstrate ability to work effectively in a multicultural environment
Effective communication skills in a collaborative team setting
Adaptability and willingness to take initiative
Competency in Microsoft Office and file management
Interest in learning about IRC history, philosophy, global work, and local efforts
Willing to adhere to IRC volunteer and workplace policies

Nice To Haves

Preferred Languages (not required): Spanish, Arabic, Ukrainian, Russian, Haitian Creole, French
Experience working with vulnerable populations or in case management appreciated

Responsibilities

supporting clients with accessing needed benefits and services
attending medical appointments
guidance on public transportation
referrals for additional services
file maintenance

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles