Pre-Suit Case Manager

GOLDLAW, P.A.West Palm Beach, FL

About The Position

At GOLDLAW, a personal injury law firm, we believe the happiness, health, and engagement of our employees directly contribute to the customer service of our clients. GOLDLAW is a leading personal injury firm. We provide exceptional legal services and achieve favorable outcomes for our clients. Our commitment is to prioritize our employees while we work diligently to grow the organization and enjoy life, given our benefit plans and competitive compensation. We are currently seeking a skilled and motivated Paralegal to join our Team! POSITION SUMMARY We are seeking an experienced and detail-oriented Pre-Suit Case Manager to join our Pre-Suit team. The ideal candidate will be responsible for managing personal injury claims from intake through settlement negotiations, prior to litigation. They will support the attorney by performing a variety of tasks, including case management, research, review of documentation, and discovery. This position requires strong communication skills, a thorough understanding of the personal injury process, and the ability to work effectively with clients, medical providers, insurance adjusters, and attorneys.

Requirements

  • Degree in Paralegal Studies, or
  • Paralegal Certification (e.g., as an FRP) required, and
  • Minimum of 3 years’ experience as a paralegal (preferably in Personal Injury).
  • Strong understanding of the litigation process, legal terms, and court procedures
  • Demonstrate Proficiency in MS Office Suite (OneDrive, Excel, etc.)
  • Exercise Extreme Attention to Detail
  • Effectively and Respectfully Communicate with all Levels of our Organization
  • Wisely Manage Time to Prioritize Multiple Competing Tasks
  • Take Initiative & Demonstrate Logical and Reasonable Decision-Making Skills
  • Maintain Organization with Workspace & Electronic Documentation

Nice To Haves

  • FileVine Case Management experience is preferred, but not required

Responsibilities

  • Completes client intakes, builds out new client files, and prepares correspondence.
  • Manages all aspects of cases in pre-suit for negotiations.
  • Coordinates with experts, drafts Notices of Intent, and responds to pre-suit discovery for nursing home, assisted living, and medical malpractice cases.
  • Completes legal and other online research to support case strategy.
  • Reviews and summarizes records, reports, and other case-related documents.
  • Routinely communicate with clients to ensure they are complying with the treatment plan and that all of their questions are answered.
  • Communicate with Insurance Adjusters.
  • Communicate with Doctor’s Offices.
  • Organizes and maintains electronic case files, evidence, and legal documents.
  • Completes all aspects of the case settlement and disbursal process for attorney approval.
  • Assist in editing demand letter and prepare demand package.
  • Identify potential bad faith cases and present to attorney for evaluation.
  • Process case-related invoices.

Benefits

  • Competitive Salary based upon experience
  • Medical, Dental & Vision
  • Group Life Insurance and Accidental Death & Disability
  • Short Term and Long Term Disability
  • Employee Assistance Program (EAP)
  • 401K with company matching
  • 3 weeks paid time off (PTO)
  • 10 paid holidays
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