Pre-Sales Solutions Engineer

TransPerfect • Atlanta, GA

12d

About The Position

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 140 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com . What You Will Be Doing: TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Pre-sales Team as a Pre-sales Engineer supporting the US and EMEA markets for our GlobalLink technology platform.

Requirements

• 3 years' experience as a Presales Engineer in the Content Management, Configuration Management, Document Management, Globalization Management, or other content/globalization technologies.
• Excellent interpersonal relationship building skills
• Ability to understand business processes and business problems
• Ability to understand data relationships and how data can be used to solve business problems
• Ability to multi-task and be able to represent multiple subjects and products
• Ability to understand and capture business and technical requirements
• Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
• Knowledge of strategic, conceptual, consultative selling
• Ability to develop marketing messages
• Most importantly, the ideal candidate must demonstrate high energy and the ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service

Responsibilities

• Provide pre-sales support with responsibilities to include explaining the features and benefits of Globalization Management solutions
• comparing it to those of a competitor's products
• delivering product presentations to technical and management personnel and communicating with sales and product managers regarding customer needs.
• Handling technical presentations at trade shows and conferences
• completing RFI/RFP
• Identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction.
• Communicate technical and business information to widely varied audiences
• Understand, help develop, and deliver ROI and business cases
• Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to sales organization.
• Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.
• Attendance at conferences and working with Subject Matter Experts, and research to stay on top of changes in business issues/requirements /Technology and understand where the market is going.
• Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process.
• Responsible for providing feedback from the market to Product Management and Development regarding products including coordinating gaps between product functionality and market/customer demands.
• Coordinate requirements for proofs of concept with Product Management/Product Development
• Must be willing to travel to client sites (limited basis).

Benefits

• comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks
• You even get your birthday off because let's face it, we're stoked that you were born.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees