Pre-sales Engineer

FusionTek • Tampa, FL

29d

About The Position

As a Pre-sales Engineer at FusionTek, you will serve as a crucial link between our clients' requirements and our technical solutions. The Pre-sales Engineer will assist clients in navigating intricate technology decisions, leading to a comprehensive, actionable plan that our Projects team can implement. This position is key to achieving positive business results by integrating extensive technical knowledge in areas such as cloud solutions, cyber-security, and managed IT services with an inquisitive mindset, enabling you to engage with clients and suggest tailored solutions. To excel in this role, you should be at ease conducting discovery calls with clients, utilizing insightful questions to uncover their business and technology challenges. Success will be evaluated based on client satisfaction, the precision of project plans, and the smooth transition of actionable solutions to the Projects team. If you're looking for an opportunity to combine your technical expertise with your passion for helping clients find the right IT solutions, this might be the perfect position for you!

Responsibilities

• Engage in initial discussions as well as discovery sessions with clients to gain insight into their business challenges, technical needs, and expected outcomes.
• Assess and document the client's current infrastructure, applications, and operational workflows to pinpoint gaps and opportunities for improvement.
• Create tailored, scalable, and cost-efficient managed services solutions that address client requirements.
• Develop and present engaging solution proposals that effectively communicate value, the technical strategy, and associated benefits.
• Collaborate closely with sales, project management, and support teams to ensure that proposed solutions are viable and align with organizational capabilities.
• Investigate and stay updated on emerging technologies, consulting with internal stakeholders to enhance company offerings and services.
• Educate internal teams on new solutions, sales strategies, deployment methods, and how these can be integrated into existing service offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees