Pre-Sales Engineer

Remitly

2d

About The Position

The Pre-Sales Engineer is an integral part of the sales team. They provide pre-sales technical expertise to the sales team and customers during the sales process. They act as a bridge to align customer needs with what is possible with the Aries systems products. Recognized as a technical expert across the Aries organization and with customers they can recommends best practices, solves complex workflow problems and identify innovative solutions.

Requirements

• Exhibit experience in a pre-sales engineer or post-sales customer success role
• Have a deep understanding of product functionality and API integrations
• Have the ability to communicate to their end customers new features, product releases and training so they can better grow their business
• Possess excellent presentation skills and customer relationship skills
• Have a technical understanding and general programming skills, including working in a SaaS or PaaS environment
• Be adept in problem solving, innovation, and general analytics

Responsibilities

• Working with Sales Managers in deep dive demonstrations in order to provide technical input into bids, RFP, RFI, proposals, projects and technical documents within the sales process.
• Having a solid technical understanding of Aries products, APIs in order to identify additional sales opportunities with existing customers.
• Collaborating with sales teams to develop and recommend products and services to meet customers' requirements.
• Demonstrating the organization's products during customer calls especially later in the sales process when mapping out a technical solution to meet customers current and future needs.
• Maintaining up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services.
• Preparing cost estimates by studying all related customer documents, consulting with internal and external staff.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees