Practice Supervisor - Neurology

Trinity Health•Hartford, CT

About The Position

Trinity Health Of New England Medical Group is looking for a Practice Supervisor for our Neurology Practice. The Practice Supervisor is responsible for supervising the daily operations of the practice and performing a variety of administrative functions related to the practice operations. What you will do: Under the leadership of the Service Line Executive Director, the Practice Supervisor directly supervises support staff and all functions related to patient flow. Ensures daily rounding is performed to enable smooth patient flow. Coordinates staff within assigned practices to ensure proper coverage for quality patient care. Monitors attendance for all practice employees. Addresses concerns in a timely manner. Identifies office inefficiencies and proposes solutions. Responsible for customer service and productivity standards within the assigned practices. Ensures that the Practice Manager is informed of issues in a timely fashion. Collaborates with the Service Line Director in all hiring decisions and employee performance management. Ensures all equipment is maintained and inventories are at appropriate levels for the practice needs. Orients all new hires to practice office procedures and ensures access and training to systems as needed. Ensures staff adherence to policies and procedures, compliance, risk management and HIPPA requirements. Attendance is in accordance with departmental needs and organizational policies.

Requirements

Minimally requires a high school diploma and eight (8) years healthcare experience, or Associates in a healthcare field and five (5) years' experience, or a Bachelor's degree and two (2) years' of healthcare experience.
Two (2+) years supervisory/managerial experience.
Proven experience in all aspects of a medical practice.
Excellent organization and communication skills required.
Proficient use of computers and electronic medical record.
Ability to manage priorities in a fast-paced environment.
Demonstrated ability to successfully collaborate with all levels within the organization.

Responsibilities

Supervising the daily operations of the practice
Performing a variety of administrative functions related to the practice operations
Directly supervises support staff and all functions related to patient flow
Ensures daily rounding is performed to enable smooth patient flow
Coordinates staff within assigned practices to ensure proper coverage for quality patient care
Monitors attendance for all practice employees
Addresses concerns in a timely manner
Identifies office inefficiencies and proposes solutions
Responsible for customer service and productivity standards within the assigned practices
Ensures that the Practice Manager is informed of issues in a timely fashion
Collaborates with the Service Line Director in all hiring decisions and employee performance management
Ensures all equipment is maintained and inventories are at appropriate levels for the practice needs
Orients all new hires to practice office procedures and ensures access and training to systems as needed
Ensures staff adherence to policies and procedures, compliance, risk management and HIPPA requirements
Attendance is in accordance with departmental needs and organizational policies