Practice Manager

Optima Dermatology•Warren, OH

13h

About The Position

The Practice Manager is responsible for overseeing the day-to-day operations and overall patient experience of the clinic. This role coordinates and supervises all site functions while partnering with senior leadership to achieve clinical, operational, and financial goals. The ideal candidate brings strong leadership capabilities, organizational expertise, and a proactive approach to continuous improvement.

Requirements

Bachelor’s Degree preferred
5+ years of management experience, healthcare setting preferred
Demonstrated ability to supervise, train, and evaluate staff
Familiarity with medical billing systems, basic coding, and medical terminology
Experience in medical practice management, HR processes, and operational data analysis
Strong leadership skills with the ability to build positive relationships across teams
Ability to work independently and drive initiatives without direct supervision
Excellent verbal and written communication skills
Proficiency in spreadsheets, reporting systems, and office software

Responsibilities

Implement and enforce clinic policies and procedures
Identify and resolve patient satisfaction and patient flow concerns
Participate in recruitment, onboarding, and training of new employees
Select, supervise, and monitor staff performance and productivity
Develop monthly staff schedules and assist with timecard approvals
Ensure accurate tracking and depositing of cash receipts
Conduct performance evaluations and facilitate site meetings
Monitor inventory and oversee ordering of medical and office supplies
Review patient feedback and implement initiatives to improve satisfaction
Attend community marketing events in partnership with the marketing team
Ensure compliance with company directives, patient privacy initiatives, and safety standards
Audit records to ensure adherence to company policies and regulatory requirements
Prepare weekly and monthly operational dashboards and participate in performance review calls
Ensure compliance with Federal and State employment regulations, OSHA, HHS, and labor laws
Facilitate facility audits and inspections as required
Lead special projects and operational studies assigned by senior management
Promote teamwork and foster a positive, productive clinic environment
Ensure clinic operations remain fully staffed, safe, clean, and operational during all scheduled hours
Coordinate facility maintenance, equipment servicing, and vendor relationships
Provide front-end registration and/or clinical support during high-demand periods