Practice Manager

Physician Partners of America•Merritt Island, FL

7d•Onsite

About The Position

The Practice Manager is responsible for the day-to-day operations of their assigned clinic and ensures clinic staff is working in compliance with PPOA’s policies and procedures. This position reports to the Regional Clinical Supervisor.

Requirements

College Degree Preferred (but combination of experience & education considered)
Experience in pain management clinics and ASCs within an out of network environment ideal
5 years sales experience and 1 year of management/supervisor experience
Excellent written and oral communication
Exceptional organizational and computer skills, ability to set priorities
Ability to read and communicate effectively in English. Additional languages preferred.
Ability to communicate in a professional manner-- able to counsel/teach customers, train co-workers, and positively contribute to marketing/public relations.
Ability to respond to common inquiries or complaints from patients, regulatory agencies, or members of the medical and business community.
Proficient computer skills in Microsoft Office and EHR management

Responsibilities

Staff Management Supervises Medical Assistant(s) including orientation, performance reviews, and maintenance of personnel records with HR
Ensure clinical staff following corporate policies, procedures, compliance program and efficient work-flows
Serves as a resource to staff as EHR Super User
Clinic Maintenance Monitors clinical needs: provides ongoing staff training as needed, restocks office & medical supplies, ensures that overall clinic has necessary tools and resources to perform clinic functions
Works closely with clinical director to ensure special-equipment/supply requests are communicated in a timely manner so that resources are available and ready to use for any given appointment
Monitor schedule block time and make recommendations for effective utilization to Administrator
Compliance Responsible for clinic practices remaining in compliance with state and federal guidelines (e.g., fraud, abuse, and anti-kickback statutes)
Works on the clinic’s behalf with related departments: IT, Human Resource, Scheduling and Billing and Collections
AP and Payroll information relayed to PPOA Corporate accurately and timely
Ensures clinic schedule and petty cash log is done efficiently and accurately
Assists Administrator with clinical staff credentialing entity to monitor current licensure, malpractice insurance, certifications, permits, DEA, DPS/CSR, BLS, etc.
Patient Care and Customer Service Support the physician and mid-level provider in the provision of care as appropriate
Responsible for protecting privacy and security of EMR
Oversees EHR maintenance to ensure timely dispensation of completed charts
Communicates effectively and professionally with patients, referring physicians and their office staff, visitors, physicians, and coworkers
Monitor medical record EHR charting for accuracy, completeness, and compliance with federal and state rules and regulations