NORTHSHORE HEALTH CENTERS-posted about 8 hours ago
Full-time • Entry Level
Onsite • Chesterton, IN
251-500 employees

Practice Manager will cultivate a positive work environment, collaborate with department managers, enforce policies, and ensure operational efficiency. These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.

  • Foster a positive and supportive work environment. Cultivate an open, honest, team-oriented work culture
  • Respond to concerns of patients, providers, and staff patiently and with the goal of helping everyone succeed
  • Works closely with Department Managers to oversee daily work activities. Troubleshooting challenges that arise and delegating to the appropriate manager. Keeping open communication and meeting regularly to address concerns.
  • Daily review of time and attendance ensuring that site has appropriate coverage and reaching out to Regional/Department Manager as issues need addressed
  • Enforcing NorthShore policies regarding professionalism, punctuality, dress code, and culture for all employees with their clinic
  • Ensures exam rooms, workstations, all equipment, and other work areas are organized, clean, and functional
  • Monitors supply inventories to ensure operational levels are maintained
  • Monitors, inspects, and reports incidents as they arise within clinic
  • Works with the compliance department and coordinates all site-specific programs
  • Responsible for monthly and quarterly site inspections and conducts all required drills and inspections
  • Address Safety Zone issues
  • Provide support to other NSHC sites of varying levels as needed
  • Must be at least 18 years of age
  • Must have reliable transportation
  • High school diploma or equivalent
  • Bachelor’s degree in business, or healthcare related studies
  • Ability to analyze situations and solve problems at strategic and tactical levels
  • Excellent interpersonal and customer service skills
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
  • Practiced at organization and planning
  • Employ Critical thinking and problem solving
  • Maintains composure and operates with emotional intelligence
  • Ethical reasoning and decision-making
  • Strong attention to detail
  • Receptive and responsive to feedback
  • Excellent verbal and written communication skills
  • Time management, prioritization, and sense of urgency
  • Proficient with Microsoft Office Suite or related software
  • Two years of experience working within a healthcare setting.
  • Master's degree in business, leadership, or healthcare related studies.
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