Practice Manager

VetPartners

7d • Onsite

About The Position

We have an exciting opportunity for an enthusiastic and motivated full-time Practice Manager to join our wonderful team at Forest Hill Veterinary Hospital. We are a highly regarded, busy, small animal veterinary practice in East Melbourne. Our clinic is well equipped with all the equipment needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy. Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery – soft tissue & orthopaedic, oncology and reproduction.

Requirements

• A genuine, warm and supportive style that enjoys caring for people who care for animals.
• At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field
• Be committed to high standards of service excellence and clinical care
• Experience with practice management systems or appointment book management skills and are computer confident
• Have strong problem solving, decision making and organisational skills
• Good understanding of people and employment obligations
• Good knowledge of workplace health and safety regulations
• Experience or interest in change champion and project management

Responsibilities

• Supporting and coaching the team
• Ensuring smooth day to day running of the practice
• Stock management, rostering, and other practice administration tasks
• Managing business financials with your Regional Manager such as budgeting and P&L reporting
• Identify staff training needs
• Providing exceptional customer service and care to all clients and patients
• Local area marketing activities
• Growth mindset and the development of new business to business opportunities

Benefits

• Competitive hourly rate and benefits package
• Supportive and collaborative team environment
• Access to training centres, online courses and dedicated Practice Manager programs
• Opportunities for career growth and development
• Flexible working hours to suit your lifestyle
• Staff discounts, including Health and Wellbeing benefits
• Employee Referral Bonus’
• Paid parental leave and return to work bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees