Practice Manager - Leap Kids Dental

Rock Dental•Kansas City, MO

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Can you inspire, lead and grow a dental practice? We’re looking for a “growth engineer” aka office manager extraordinaire! The Practice Manager is the foundation of Leap Kids Dental. Through consistent daily monitoring, and weekly reporting, the Practice Manager is Leap Kids Dental’s front-line supervisor and business manager. In this role, you will be responsible for supporting two Leap Kids Dental clinics on in Raymore, MO and another in Kansas City, MO. In summary: the Practice Manager has the overall responsibility for planning, organizing, directing and coordinating the work and resources involved in running a service oriented healthcare practice. The goal is to ensure the company vision is attained, the values are upheld and a dynamic environment is created.

Requirements

Strong management and leadership skills
Ability to work well with public
Excellent verbal and written communication skills
Extensive organization skills
Excellent attention to detail
Ability to multitask
Excellent time management skills
Someone dedicated to going above and beyond to ensure the best customer service and patient experience.
Excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture.
Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities.

Responsibilities

Provide day-to-day leadership to the practice
Partner with Regional Manager to execute on business objectives and provide insights on execution.
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities.
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization.
Assist front office team as needed in presenting post-exam consultations and financing options
Partner with Recruiting team to identify, select, and hire high performing candidates.
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
Create and manage weekly team member schedules and labor costs.