Practice Lead

knownwell • Weymouth, MA

4d • $29 - $34 • Onsite

About The Position

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our hybrid care model allows for both in-clinic and virtual care to bring support to patients where and when they need it.

knownwell raised $25 million in strategic funding in October 2025, led by CVS Health Ventures and supported by investors including a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures. With $50M raised to date, we’re scaling fast and expanding access to evidence-based obesity care nationwide.

We’re looking for a Practice Lead to join our team and help launch a new knownwell clinic in Weymouth, MA. This unique role is designed for an experienced Medical Assistant who is ready to take on both clinical responsibilities and day-to-day operational leadership. You’ll split your time 50/50 between patient care and administrative/leadership tasks and serve as a key partner to the Market Practice Manager.

This is an ideal opportunity for someone who is a self-starter, thrives in a fast-paced environment, and is looking to grow into a future Practice Manager role as the clinic scales.

Schedule: Monday-Friday
EMR: Athena

Requirements

• A leadership mindset — you set the tone for clinical excellence through your own work, modeling best practices in efficiency, professionalism, and compassionate, inclusive care
• Certified Medical Assistant with 3+ years of clinical experience
• Strong organizational and communication skills
• Comfort navigating both clinical and operational challenges
• Familiarity with EMRs (Athena experience preferred)
• A patient-first mindset and commitment to inclusive, non-judgmental care
• Ambition to grow into a Practice Manager or clinic leadership role

Nice To Haves

• Experience as a lead MA, trainer, or similar role is a strong plus

Responsibilities

• Set the pace and lead by example in how clinical care is delivered — modeling efficiency, professionalism, and compassionate, weight-inclusive care for the rest of the team
• Provide direct patient care including vitals, histories, triage, procedures, and support for virtual visits
• Manage patient flow from check-in through discharge
• Coordinate clinical follow-up, including referrals, prior authorizations, and lab/test result tracking
• Maintain clean, well-stocked, and ready exam rooms
• Support our weight-inclusive, affirming approach to care in every patient interaction
• Serve as the go-to clinic team member on the ground, escalating issues and supporting real-time clinic needs
• Partner closely with the Market Practice Manager on daily operations, staff coordination, and patient experience
• Help onboard, support, and informally mentor other MAs as the team grows
• Assist with administrative tasks such as inventory, scheduling, and performance tracking
• Identify and help implement workflow/process improvements in collaboration with clinic leadership
• Support clinic-wide communication and team alignment

Benefits

• Medical, dental, and vision insurance
• 401K retirement plan with company match
• Up to 20 days of PTO per year + company holidays
• Up to 14 weeks of parental leave (12 for non-birthing parents)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees