Practice Lead

knownwell•Weymouth, MA

3d•$29 - $34•Onsite

About The Position

Meet knownwell , weight-inclusive healthcare for all . Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our hybrid care model allows for both in-clinic and virtual care to bring support to patients where and when they need it. knownwell raised $25 million in strategic funding in October 2025, led by CVS Health Ventures and supported by investors including a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures. With $50M raised to date, we’re scaling fast and expanding access to evidence-based obesity care nationwide. We’re looking for a Practice Lead to join our team and help launch a new knownwell clinic in Weymouth, MA. This unique role is designed for an experienced Medical Assistant who is ready to take on both clinical responsibilities and day-to-day operational leadership. You’ll split your time 50/50 between patient care and administrative/leadership tasks and serve as a key partner to the Market Practice Manager. This is an ideal opportunity for someone who is a self-starter, thrives in a fast-paced environment, and is looking to grow into a future Practice Manager role as the clinic scales. Schedule: Monday-Friday EMR: Athena

Requirements

A leadership mindset — you set the tone for clinical excellence through your own work, modeling best practices in efficiency, professionalism, and compassionate, inclusive care
Certified Medical Assistant with 3+ years of clinical experience
Strong organizational and communication skills
Comfort navigating both clinical and operational challenges
Familiarity with EMRs (Athena experience preferred)
A patient-first mindset and commitment to inclusive, non-judgmental care
Ambition to grow into a Practice Manager or clinic leadership role

Nice To Haves

Experience as a lead MA, trainer, or similar role is a strong plus

Responsibilities

Set the pace and lead by example in how clinical care is delivered — modeling efficiency, professionalism, and compassionate, weight-inclusive care for the rest of the team
Provide direct patient care including vitals, histories, triage, procedures, and support for virtual visits
Manage patient flow from check-in through discharge
Coordinate clinical follow-up, including referrals, prior authorizations, and lab/test result tracking
Maintain clean, well-stocked, and ready exam rooms
Support our weight-inclusive, affirming approach to care in every patient interaction
Serve as the go-to clinic team member on the ground, escalating issues and supporting real-time clinic needs
Partner closely with the Market Practice Manager on daily operations, staff coordination, and patient experience
Help onboard, support, and informally mentor other MAs as the team grows
Assist with administrative tasks such as inventory, scheduling, and performance tracking
Identify and help implement workflow/process improvements in collaboration with clinic leadership
Support clinic-wide communication and team alignment