PRACTICE CONSULTANT for IN OH KY TN and WV

AMERICAN ANIMAL HOSPITAL ASSOCIATION • Lakewood, CO

6d • $56,000 - $60,000 • Remote

About The Position

The Practice Consultant conducts in-person and virtual accreditation evaluation by visiting AAHA-accredited and prospective hospital members. This role also supports in- house activities and works closely with accredited veterinary hospital members daily, as they prepare for their accreditation evaluation. Additionally, a Practice Consultant serves as an ambassador for AAHA, working to promote AAHA and AAHA accreditation across North America. The Practice Consultant must possess excellent interpersonal skills, verbal, and written communication skills, and be able to work effectively as a team member dedicated to providing an exceptional member experience. This is a remote position requiring weekly travel (approximately 75%, including overnight, except as travel restrictions apply). Travel may have intermittent, unexpected, and heavy requirements at times.

Requirements

• Must reside within the territory or be willing to relocate, ideally Indiana or Ohio
• 1-2 hours from a major airport is preferred
• 5+ years’ veterinary industry experience as a credentialed technician or CVPM required; experience in an AAHA-accredited practice is highly desired.
• Previous management in veterinary practice preferred.
• CVT, LVT, RVT or CVPM required.
• AS/BS in veterinary technology or related field is required.
• Valid driver’s license with a satisfactory driving record required.
• Excellent command of both written and verbal communications in English
• Strong interpersonal and customer service skills
• Strong influencing, negotiating, and selling skills
• Must be professionally conversant and well-groomed
• Highly organized and punctual
• Readily meets deadlines
• Ability to work well independently as well as within a team environment
• Knowledge of MS Office (Word, Excel, Outlook); ability to learn new technology
• Must be able to set up a home office for completing virtual activities, necessary paperwork, follow-up reports, and communication with association staff and members
• Knowledge of AAHA Standards of Accreditation and/or work experience in an AAHA-accredited veterinary practice strongly desired
• Previous experience managing a territory highly desired

Responsibilities

• Provide an exceptional member experience for AAHA-accredited members and prospective members.
• Support the accreditation evaluation process within their territory and other team members’ territories.
• Work closely and collaborate with teammates both in the department and throughout the association.
• Support member success across AAHA by contributing to an association-wide culture of member experience.
• Provide excellent customer service and contribute to positive workplace culture. A positive “can-do” attitude and communication skills are expected to work successfully with colleagues, leadership, members, and vendors.
• Follow all personnel policies and procedures.
• Perform other miscellaneous duties as requested by the Accreditation Leadership Team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees