Practice Manager| Knoxville, TN

Truss Vet•Farragut, TN

13d

About The Position

At Truss Vet, we envision a more compassionate world where quality of life is elevated; where there is joy in the human-animal bond, unencumbered by poor health, limited resources or inadequate access to care. Our mission is to bridge gaps in veterinary care and strengthen our community by reimagining the way animal hospitals serve pets and people. So where do we start? We are developing veterinary urgent care facilities that deliver exceptional care experiences and promote the well-being of our entire team. Truss Vet treats non-life threatening emergencies that don’t belong in the ER but may not fit into the busy day of a general practice. It’s kind of like human urgent care, but our model is so much better. Truss Vet is under construction in Farragut, TN. Onboarding will begin about four weeks before our planned June opening. As the Practice Manager, you are the co-leader of the clinic in partnership with the Medical Director. You are responsible for ensuring the clinic is operating at its very best. This means cultivating a fun, work-hard/play-hard team environment, exceeding client expectations, ensuring the delivery of high-quality medicine (and a never ending supply of Cerenia in the fridge), and maintaining strong financial performance. Your job is to build a team that is leveraged to direct their energies and passions where their skills are best utilized, to help build one of the best clinics and best places to work on the planet. No pressure :) You will work directly with the leadership team. Not just reporting to them, but working alongside them in the clinic each day to help define this important new category in the veterinary space. This will involve identifying and hiring the opening team, establish Truss Vet’s presence in a new market, and more! It will be the most challenging – but also rewarding! – opportunity of your career.

Requirements

Someone would describe you as proactive, detail-oriented, timely, organized, productive, analytical… and still a people person! Bonus points if you can move things with your mind.
You have a growth mindset; you never stop learning, and you’re constantly looking for ways to advance yourself, your career, and your team
You want to work for a company that has a big vision and ambitious plans for growth, and you want to be a part of helping achieve that growth
You want to make a difference in the world, have an impact on people’s lives, and change the future of animal healthcare for the better
You love working in teams and find that you’re able to relate to people of all types (after all, you didn’t go into the veterinary field because you love animals but hate people)
You’re willing to “get your hands dirty;” no task is beneath you, you’re entrepreneurial and a servant leader
You provide energy to the people you’re around because you’re generally a happy, positive, optimistic person (after interacting with you, people feel energized vs. drained)
You have 2+ years of experience as a practice manager in a veterinary clinic where you were responsible for managing HR, financial performance, inventory, and operations
You read our core values (below) and they overlap with your personal values

Benefits

Competitive salary
Health, vision, and dental insurance
Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance
Paid time off (PTO)
Mental wellness subscription
Parental leave
401K + match
Discretionary CE Budget annually
Commitment to professional and personal development through mentorship
Pet care discounts