Practice Administrator

Samaritan Daytop Village • Bronx, NY

3d • $82,500 - $90,000 • Onsite

About The Position

The Practice Administrator is responsible for the daily non-clinical operations of the Article 28 clinic, including front-desk management, billing and revenue cycle, scheduling, facilities coordination, and administrative compliance. This position does not require a clinical license but plays a critical role in the smooth operation and fiscal health of the clinic. This work is carried out in support of the mission and philosophy of Samaritan Daytop Health, Inc.

Requirements

• Bachelor’s degree in Healthcare Administration, Public Health, or a related field; Master’s preferred.
• 3–5 years of experience in healthcare administration, preferably in a primary care or behavioral health setting.
• Familiarity with Article 28 and/or FQHC operations strongly preferred.
• Proficiency with EMRs, Microsoft Office Suite, and healthcare billing systems.
• Strong organizational and communication skills.

Responsibilities

• Supervise all administrative and front-desk staff, including clerical, scheduling, and reception personnel.
• Oversee appointment scheduling, client intake, and registration workflows to ensure timely and efficient service.
• Maintain facility and equipment readiness, coordinating repairs, safety inspections, and physical plant compliance per Article 28 requirements.
• Collaborate with IT and EHR vendors to ensure full system functionality and data integrity in the EMR system.
• Develop and enforce administrative policies and procedures consistent with HIPAA, DOH, OMH, and Article 28 requirements.
• Oversee insurance verification, eligibility checks, and prior authorization tracking.
• Collaborate with billing teams to resolve denials, manage billing cycles, and ensure timely claim submission.
• Monitor administrative data in the EMR to support accurate coding and documentation for billing.
• Assist with budget development, monitor clinical and administrative expenditures, and manage purchasing of both medical and office supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager