Post Closing Specialist

Solidifi Title & Closing LLC

9h

About The Position

The Post-Closing department is a fast-paced department that communicates heavily with borrowers, clients, and vendors to ensure an extraordinary disbursement experience. The Post-Closing department is responsible for all tasks beginning when a loan signing has been completed. This involves coordinating with lending counterparts for funding approval, resolving corrections needed for signed documents and handling items identified by lenders and borrowers.

This position requires the Post Closing Specialist to possess a high attention to detail as this position involves responsibility for accuracy on critical real estate and mortgage lending documents. Additionally, candidates should be comfortable interacting with clients in high-pressure customer service situations.

Requirements

• Bachelor’s degree preferred
• 1-2 years prior industry experience in title/escrow a plus
• Knowledge of lending requirements and standard loan documentation is a plus
• Experience with Resware or a similar workflow software system is an asset
• Skills in written and verbal communication, as well as an ability to multitask
• Ability to work in a fast-paced, team-oriented work environment
• Strong attention to detail and analytical skills
• Experience with Microsoft Office programs

Responsibilities

• Keep a high level of communication with all clients, borrowers, and third parties involved in closing transactions
• Maintain excellent client satisfaction though communication and quality service
• Manage varying client expectations and requirements
• Correct and/or communicate inaccuracies quickly with clients and operations team
• Review signed closing and title documents for accuracy after closing
• Obtain missing items required for disbursement
• Keep buyers and clients informed of pending items by email and phone
• Respond to all incoming emails and communications within established timelines
• Monitor and maintain the daily funding report, ensuring the loans are disbursed timely and correctly
• Ensure documentation sent outside of the office is securely protected and sent to appropriate parties

Benefits

• health, dental, and vision insurance
• life insurance (basic and voluntary)
• short- and long-term disability coverage
• FSA plan
• 401(k) with company match
• Wellness webinars
• employee assistance programs
• paid time off
• volunteer time off
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level