Portfolio Operations Manager
About The Position
About the Role: Strategas Asset Management is seeking an experienced Portfolio Operations Manager, reporting to the Firm’s COO, to own day‑to‑day operations for a registered investment adviser (RIA) platform. This leader will build and scale processes across client onboarding, trading operations, billing, performance reporting, data integrity, and vendor management. You’ll partner closely with Compliance, Trading/Portfolio Management, Finance, and Client Service to ensure operational excellence. The role is central to delivering a first‑class client and advisor experience through strong controls, accuracy, and continuous improvement. The Impact You’ll Make: Client Lifecycle & Service Excellence Oversee end-to-end client onboarding and custodial account setup. Standardize client changes; maintain accurate books and records. Resolve client escalations with timely, white‑glove service. Trading & Portfolio Operations Manage trade workflows from order generation through settlement. Partner with PMs on best execution and trade resolution. Process corporate actions and ensure accurate reconciliation. Reconciliation, Billing & Performance Own daily cash and position reconciliations across custodians. Oversee quarterly management fee billing and true-ups. Ensure accurate performance reporting and client statements. Data, Systems & Vendor Management Own adviser technology platforms and system integrations. Govern data quality across accounts, securities, and benchmarks. Manage vendors, custodians, SLAs, and due diligence. Risk, Compliance & Controls (RIA‑Focused) Operationalize RIA compliance, testing, and books-and-records requirements. Support custody rules, fee debiting, and exam readiness. Maintain procedures, incident logs, and change documentation. Coordinate business continuity and cybersecurity controls with IT. Support accurate Form ADV, CRS, and marketing disclosures. Process Improvement & Leadership Build SOPs, SLAs, KPIs, and automate workflows. Lead, coach, and develop high‑performing operations teams. Drive cross‑functional initiatives and operational transformations. What You’ll bring to Strategas: Manage end-to-end onboarding: paperwork, custodian setup, transfers, IPS. Standardize client changes, maintain records, meet white‑glove SLAs. Oversee order workflows, pre‑trade checks, allocations, and post‑trade fixes. Coordinate corporate actions, reconciliations, and daily cash/position controls. Execute quarterly billing, fee files, refunds, and true‑ups. Own tech stack, integrations, security master, and vendor oversight. Maintain RIA controls: testing, custody readiness, ADV/CRS inputs.
Responsibilities
- Oversee end-to-end client onboarding and custodial account setup.
- Standardize client changes; maintain accurate books and records.
- Resolve client escalations with timely, white‑glove service.
- Manage trade workflows from order generation through settlement.
- Partner with PMs on best execution and trade resolution.
- Process corporate actions and ensure accurate reconciliation.
- Own daily cash and position reconciliations across custodians.
- Oversee quarterly management fee billing and true-ups.
- Ensure accurate performance reporting and client statements.
- Own adviser technology platforms and system integrations.
- Govern data quality across accounts, securities, and benchmarks.
- Manage vendors, custodians, SLAs, and due diligence.
- Operationalize RIA compliance, testing, and books-and-records requirements.
- Support custody rules, fee debiting, and exam readiness.
- Maintain procedures, incident logs, and change documentation.
- Coordinate business continuity and cybersecurity controls with IT.
- Support accurate Form ADV, CRS, and marketing disclosures.
- Build SOPs, SLAs, KPIs, and automate workflows.
- Lead, coach, and develop high‑performing operations teams.
- Drive cross‑functional initiatives and operational transformations.
- Manage end-to-end onboarding: paperwork, custodian setup, transfers, IPS.
- Standardize client changes, maintain records, meet white‑glove SLAs.
- Oversee order workflows, pre‑trade checks, allocations, and post‑trade fixes.
- Coordinate corporate actions, reconciliations, and daily cash/position controls.
- Execute quarterly billing, fee files, refunds, and true‑ups.
- Own tech stack, integrations, security master, and vendor oversight.
- Maintain RIA controls: testing, custody readiness, ADV/CRS inputs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
