Manager, Model Portfolio Operations

Fidelity Investments•Merrimack, NH

1d•Hybrid

About The Position

The Role The Model Portfolio Operations (MPO) team is part of the Fidelity Fund & Investment Operations (FFIO) Global Middle Office (GMO) business group. We provide operational support for model portfolios and model delivered separately managed accounts. This includes delivery of model allocation updates and onboarding due diligence for third party platforms that consume Fidelity models. Our team mission is to provide flawless operations services for model portfolio and model delivered separately managed account products distributed through Fidelity Institutional while keeping pace with dynamic business growth. The Manager, Model Portfolio Operations will work within a team supporting delivery of model portfolio and managed account holdings data for Fidelity Institutional to third parties on a daily, monthly, quarterly, and adhoc basis. They will also help lead the management of new product and platform onboarding, and work with business partners to ensure deadlines are met for associated model launch and rebalance dates. In this role, you will establish best practices, define policies and procedures, and establish a strong brand of accuracy and control. The Expertise and Skills You Bring Bachelor’s degree required 5+ years of experience in an operations or customer facing role Foundational knowledge of Mutual Funds, ETFs, and Separately Managed Accounts Aptitude with Excel, including automation using macros, pivot tables, and formulas Experience with managing internal and external relationships Proven ability to manage highly confidential portfolio data accurately Ability to prioritize, multi-task, and work toward specific target dates Proven track record of attention to detail and focus on accuracy Strong critical thinking and problem-solving skills, both tactically and strategically Ability to manage relationships with external vendors, and internally across legal, compliance, product, investment services, sales, marketing, and other operational groups across the organization Excellent written / oral communication, interpersonal, and relationship management skills Ability to work independently and in a team setting Strong working knowledge of Excel, including advanced functions Experience with Corporate Actions a plus Facilitate readiness required for models to be delivered to existing and new platforms Ability to identify and act on opportunities for process improvement Build and support strong and collaborative partnerships across the organization Note: Fidelity will not provide immigration sponsorship for this position. The Team Fidelity Investments is one of the world’s largest providers of financial services and offers investment management, retirement planning, brokerage, human resources, and benefits outsourcing services to individuals and institutions. Model Portfolio Operations provides support on the prioritization and execution of initiatives across complex products through focus on operational readiness and supports Fidelity Institutional sales by providing model delivery services. Certifications: Category: Investment Operations Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact [email protected] For roles based in Germany: Contact [email protected] Fidelity Privacy Policy

Requirements

Bachelor’s degree required
5+ years of experience in an operations or customer facing role
Foundational knowledge of Mutual Funds, ETFs, and Separately Managed Accounts
Aptitude with Excel, including automation using macros, pivot tables, and formulas
Experience with managing internal and external relationships
Proven ability to manage highly confidential portfolio data accurately
Ability to prioritize, multi-task, and work toward specific target dates
Proven track record of attention to detail and focus on accuracy
Strong critical thinking and problem-solving skills, both tactically and strategically
Ability to manage relationships with external vendors, and internally across legal, compliance, product, investment services, sales, marketing, and other operational groups across the organization
Excellent written / oral communication, interpersonal, and relationship management skills
Ability to work independently and in a team setting
Strong working knowledge of Excel, including advanced functions
Facilitate readiness required for models to be delivered to existing and new platforms
Ability to identify and act on opportunities for process improvement
Build and support strong and collaborative partnerships across the organization