Portfolio Manager, Technology Services

The City•Union, NJ

19h

About The Position

In the complex, multi-divisional and multi-stakeholder environment that is the City of Toronto, our Technology Services Division plays a critical role in our ability to deliver targeted programs and services and achieve business goals. To provide leadership and direction on programs, portfolios, and projects and continue to effectively partner with the City's many divisions, we are hiring a strategic and engaging leader in the role of Portfolio Manager, Technology Services . Reporting to the Project Director, Architecture & Portfolio Delivery, the Portfolio Manager will provide strategic leadership and guidance to business partners on programs and projects, coach and develop a team of staff, and help to manage and resolve portfolio issues. In this role, you will manage the development, design, and implementation of interconnected projects and initiatives, working towards business transformation and performance improvement, based on the business needs and long-term City strategy and goals. To connect these initiatives, you will also develop a program roadmap to represent the planned work across the City, tying together individual projects and programs to organizational strategy, identifying the links and codependency between them. Comfortable working in a highly demanding environment with many competing priorities, you'll lead and motivate a diverse team of Project Managers and support staff, ensuring effective teamwork, high quality of work and organizational performance while continuing to achieve learning, development, and innovation amongst the team. A skilled people manager, you are motivated by developing, coaching, and supporting a team; you are experienced in performance management and goal setting. You will be responsible for leading groups of multidisciplinary project teams, providing leadership and guidance on issues management and change management. A skilled influencer, you will be responsible for negotiations with internal and external stakeholders, including leadership, on issues of budget, organizational changes, and project priorities. Working to obtain senior leadership support for projects, programs, and initiatives, you have exceptional communication and presentation skills. Experienced in financial management and forecasting, you will be responsible for making recommendations and managing budgets based on project needs and organizational corporate goals. Your previous experience leading projects and teams in a large/governmental organization includes project gaiting, overseeing project governance frameworks, and vendor management. You will be responsible for providing leadership and ensuring adherence to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conducts, as well as promoting standardization across program areas relating to project administration, documentation, process, and tracking. You will also manage the vendor process including implementing QA/QC, authorizing payments and making additional recommendations.

Requirements

Post-secondary education in a discipline pertinent to the job junction (e.g. Business, Computer Science, Technology) or a combination of education and relevant experience.
A Project Management Professional (PMP) designation is required.
Considerable experience in managing stakeholder expectations, including senior leadership, other government representatives, vendors, and client groups
Considerable experience motivating, leading and managing a diverse workforce, fostering teamwork, managing change and establishing and operating in an environment that promotes excellence while contributing as a member of a management team; experience completing performance evaluations
Extensive experience managing all aspects of transformational enterprise-wide IT projects in complex multi-departmental environments (including budget and timeline management, scope management, estimating and managing project resources, risk management, issues management, organizational change management, timely decision making, critical path identification, business transformation, data transformation/migration, user experience optimization, etc.)
Considerable experience with financial forecasting, budgeting, cost-benefit assessments and business case preparation and presentation; contract negotiations, procurement procedures and Vendor and Contract Management.
Highly developed communication skills including planning, developing, writing, and presenting a broad range of materials including reports, briefing notes, and project documents
Ability to foster a team culture that emphasizes innovation, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support public service excellence.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Nice To Haves

A valid Ontario Driver's Licence Class "G" and access to a vehicle would be considered an asset.

Responsibilities

Manage the development, design, and implementation of interconnected projects and initiatives, working towards business transformation and performance improvement, based on the business needs and long-term City strategy and goals.
Develop a program roadmap to represent the planned work across the City, tying together individual projects and programs to organizational strategy, identifying the links and codependency between them.
Lead and motivate a diverse team of Project Managers and support staff, ensuring effective teamwork, high quality of work and organizational performance while continuing to achieve learning, development, and innovation amongst the team.
Develop, coaching, and supporting a team; you are experienced in performance management and goal setting.
Leading groups of multidisciplinary project teams, providing leadership and guidance on issues management and change management.
Negotiations with internal and external stakeholders, including leadership, on issues of budget, organizational changes, and project priorities.
Making recommendations and managing budgets based on project needs and organizational corporate goals.
Project gaiting, overseeing project governance frameworks, and vendor management.
Providing leadership and ensuring adherence to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conducts, as well as promoting standardization across program areas relating to project administration, documentation, process, and tracking.
Manage the vendor process including implementing QA/QC, authorizing payments and making additional recommendations.