Porsche Event Services Manager

Grand Bohemian Mountain Brook•Mountain Brook, AL

About The Position

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program JOB SUMMARY The overall objective and purpose of the Event Services Manager are to coordinate the activities of the conference personnel and room reservations team to make arrangements for group meetings, conferences, and social events.

Requirements

Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
Cultivates engagement - Builds loyalty to the company and not to themselves.
Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
Leads with courage - Provides a culture of accountability.
Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals
Advanced level of written, verbal, and interpersonal communication skills.
Ability to prioritize and organize work assignments
Ability to work well in stressful, high-pressure situations
Knowledge of CI/TY or Delphi, including merging menus, blocking function space, and creating BEO’s.
Knowledge of staffing guidelines/requirements to set up, turn, and break down function spaces.
Knowledgeable of Top Accounts for the Hotel.
Knowledgeable with legal and contractual agreements.
Bachelor’s degree – required
2+ years of relevant work experience in similar scope and title – required
Previous event planning experience – required

Nice To Haves

Experience within luxury brand/markets – preferred

Responsibilities

Create detailed event orders to meet the specifications of the client, manage room blocks, food and beverage requirements, meeting room setups, billing, and other additional needs of the client.
Communicate and enforce contractual agreements to the client pertaining to meeting space, food and beverage, and special concessions.
Responsible for the collection of attrition charges owed.
Ensure that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering or group business is submitted to appropriate departments
Ensure Rewarding Events points are posted following the conclusion of the event
Collaborate with culinary operations to assist in the development, design, and implementation of custom menus.
Maintain proper documentation of events, changes, and special requests with updated Banquet Event Orders, group resumes, and rooming lists.
Provide accurate and concise information to all departments.
Facilitate EO and group resume meetings
Organize and conduct site visits, pre-planning visits, pre-con, and post-con meetings.
Function as the on-site contact to client and address challenges or concerns immediately
Presence required at the start of all functions and to remain on the property until meal service has begun
Maximize revenue by selling all facets of the hotel to include restaurant, spa, gallery, and outlets for upselling
Ability to work with vendors to ensure client satisfaction for all groups
Generate thank you notes and service evaluations for all groups.
Greet all clients (in rotation with MOD and other managers for room’s only groups) as they arrive on the day of arrival
Competently utilizes the required systems/equipment and platforms to effectively detail and track the progress of groups from turnover through execution.
Maintain accurate, organized, and up-to-date files including computer filing and sales platform records (attachments, traces, activities, etc.).
Actively participate in the Sales and Catering conference calls.
Complete required reporting and documentation.