Population Health Medical Assistant (34349)

Community Health Alliance - Nevada • Reno, NV

1d

About The Position

Community Health Alliance is looking for a Population Health Medical Assistant. Join our talented Medical team that focuses on serving the community and helping those in need by creating healthy outcomes for patients of every income. We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more. Job Summary/Objective The Population Health Medical Assistant supports Community Health Alliance's clinic operations and Population Health initiatives. This position performs patient outreach, manages transitions of care coordination efforts, supports data collection, and manages reporting related to HEDIS metrics. This role enhances care quality by improving gap closure rates such as hemoglobin A1c, preventive screenings, and medication adherence. The role includes maintaining health data dashboards, appointment preparation, and hospital discharge follow-up.

Requirements

• Working knowledge of HEDIS measures, NCQA standards, and quality improvement processes.
• Proficient in CPT/ICD-10 coding and documentation standards.
• Strong Electronic Health Records (EHR) navigation and data extraction capabilities; experience with chart scrubbing and appointment prep.
• Ability to independently manage data using Excel, reporting tools, and project management platforms.
• Understanding of value-based care contracts and health plan compliance requirements (Medicaid, Medicare, Commercial).
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and comfort using collaborative tools.
• Strong communication, problem-solving, and critical thinking skills.
• Certification as a Medical Assistant required; experience in a Federally Qualified Health Center (FQHC) is preferred.
• Minimum of two years of medical assisting experience required.
• Experience with Electronic Health Records (EHR) required.
• Spanish language fluency required.

Nice To Haves

• Demonstrated ability to resolve practical problems and remove barriers to care.
• Effective collaboration with interdisciplinary teams in both independent and team-based settings.
• Detail-oriented and capable of prioritizing tasks in a dynamic environment.
• Strong ethical standards and commitment to HIPAA compliance.
• Two or more years of experience with HEDIS, NCQA, and data analytics preferred.

Responsibilities

• Performs patient outreach
• Manages transitions of care coordination efforts
• Supports data collection
• Manages reporting related to HEDIS metrics
• Maintaining health data dashboards
• Appointment preparation
• Hospital discharge follow-up

Benefits

• 100% company paid employee medical insurance and 90% paid vision and dental on the 60th day from date of hire.
• Continuing education benefit available at $500 per year
• Paid Time Off: PTO 15 days/year and increased after one years of service: pro-rated based on FTE status
• 8 paid holidays per year
• CHA paid pension plan at 5% of earnings after one year of service; no employee match
• Additional 403(b)retirement annuity plan for employee to save; no employer match
• CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee. This is an employee benefit paid and sponsored by CHA.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed