Population Health Manager

RadNet•Los Angeles, CA

1d•$80,000

About The Position

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Population Health Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Provide leadership, direction, and direct supervision to Population Health Coordinators, Navigators, and program staff. • Oversee day-to-day program operations, ensuring staff performance aligns with operational goals, productivity standards, and patient care objectives. • Lead staff development through coaching, training, performance feedback, and ongoing professional development initiatives. • Conduct regular team meetings and one-on-one meetings to evaluate workloads, performance outcomes, and opportunities for operational improvement. • Serve as a point of escalation for complex operational issues or patient care coordination challenges requiring managerial review. • Ensure programs operate efficiently through collaboration with physicians, clinical teams, and operational leadership. • Provide staff guidance on workflow management, case coordination challenges, and operational problem-solving. • Maintain collaborative partnerships with physicians, clinical departments, and operational leadership to ensure alignment of population health initiatives with organizational priorities. • Facilitate cross-departmental communication and coordination to support patient care initiatives and program success. • Oversee program documentation, reporting processes, and data tracking systems to ensure accuracy and compliance. • Monitor dashboards and reporting tools to evaluate program performance and operational effectiveness. • Prepare and present performance reports, operational summaries, and program updates for leadership review. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

Requirements

Certification as Breast Navigator
3–5+ years of experience in healthcare operations, care coordination, population health, or program management.
Strong verbal and written communication skills.
Experience with Microsoft Office, Google Docs, Excel, and program tracking systems.
Strong organizational skills and ability to manage multiple priorities.
Ability to work both independently and collaboratively with multidisciplinary healthcare teams.

Nice To Haves

Supervisory or leadership experience preferred.

Responsibilities

Provide leadership, direction, and direct supervision to Population Health Coordinators, Navigators, and program staff.
Oversee day-to-day program operations, ensuring staff performance aligns with operational goals, productivity standards, and patient care objectives.
Lead staff development through coaching, training, performance feedback, and ongoing professional development initiatives.
Conduct regular team meetings and one-on-one meetings to evaluate workloads, performance outcomes, and opportunities for operational improvement.
Serve as a point of escalation for complex operational issues or patient care coordination challenges requiring managerial review.
Ensure programs operate efficiently through collaboration with physicians, clinical teams, and operational leadership.
Provide staff guidance on workflow management, case coordination challenges, and operational problem-solving.
Maintain collaborative partnerships with physicians, clinical departments, and operational leadership to ensure alignment of population health initiatives with organizational priorities.
Facilitate cross-departmental communication and coordination to support patient care initiatives and program success.
Oversee program documentation, reporting processes, and data tracking systems to ensure accuracy and compliance.
Monitor dashboards and reporting tools to evaluate program performance and operational effectiveness.
Prepare and present performance reports, operational summaries, and program updates for leadership review.