Population Health Specialist

Beth Israel Lahey Health

2d • $25 - $38

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Population Health Specialist serves to collaborate with and support primary care providers and practice support staff to improve population health performance and achieve quality incentives related to managed care contracts by managing and organizing data, engaging patients, and optimizing workflow, with the goal of optimizing our patients' health and wellbeing. There will be an element of empanelment work in this role--assisting with ensuring that the correct providers are attributed to the correct patients. Please note: Preferred Spanish Speaker.

Requirements

• High School diploma or GED required.
• 3-5 years related work experience required.
• 1-3 years experience in a healthcare setting, such as a physician's office, hospital department, or provider relations, and a familiarity with standard quality measures, e.g., HEDIS.
• Familiar and proficient with medical terminology.
• Experience with computer systems, including web based applications.
• Must be highly attentive to detail, accuracy, and achieving end results.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.

Nice To Haves

• Certificate 1 Medical Admin Assistant Cert preferred.
• Certificate 2 Medical Assistant Certificate preferred.
• Familiarity with electronic medical records.
• A mature, energetic, and confident individual who will be able to participate in role development and who will be able to adapt to role changes as they evolve.
• The ability to develop relationships and establish rapport when working with physicians and staff in the community setting.

Responsibilities

• Facilitates and assists with outreach to patients via phone calls, mail or electronic messaging, to schedule appointments, screenings, and preventive tests.
• Extracts data from practice EMR (OMR) or network database (Arcadia) to identify care gaps and assess positive and negative changes in quality scores month over month.
• Tracks, monitors, and assesses quality scores and performance related to screening, chronic disease (ie diabetes, cardiovascular disease, depression) management and outcomes for patients, providers and the practice at large.
• Reviews registries with PCPs and/or key office staff to identify care gaps and opportunities for outreach and/or care gap closure.
• Facilitates pre-visit planning, reminders, and processes on the day of the visit, and loop closure related to tests and referrals following visits towards the aim of improved population health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees