Pool Supervisor

Margaritaville Lake Resort Lake of the Ozarks • Osage Beach, MO

1d • Onsite

About The Position

The team at Margaritaville Lake Resort is dedicated to creating and delivering fun and escapism for guests through a variety of recreational activities. The Pool Supervisor will be a vital part of this mission, supporting the Indoor Waterpark Manager in providing an exceptional experience. This role involves creating an environment of fun and participation while ensuring guests enjoy the area safely. The supervisor will also support the manager in developing customer service skills and overseeing the safe enjoyment of the facility.

Requirements

• Must be at least 18 years of age
• Previous knowledge of this type of recreational outlet
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Attention to detail and accuracy when handling and recording payments.
• Basic computer skills; will use computer software for guest transactions and employee timesheets.
• Possess strong hospitality skills while in direct contact with the guests, other staff members and on the phone.
• Ability to scrupulously follow all Driftwood and hotel policies and procedures.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself, acts and dresses professionally at all times
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Must be a strong swimmer.
• Minimum pulling and lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing. speaking
• Standing for long periods of time.
• Must be comfortable in an indoor and outdoor pool environment for extended periods of time.

Responsibilities

• Responsible for the information in each pool job description when working in that area.
• Assist staff and guests when problems arise.
• Ensure the staff has all the tools and supplies to complete their job successfully.
• Possess strong hospitality skills while in direct contact with the guest and staff while maintaining a safe and professional environment.
• Oversee staff in day to day operations.
• Responsible for all inventories within the department.
• Maintain a safe work environment by promoting safe work practices and document any unsafe areas or practices with written documentation and work orders when needed.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees