Pool Server (PT) - The Langham, Pasadena

Careers - Langham Hospitality Group

15d•$17 - $19•Onsite

About The Position

To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable.

Knowledge and identity of food items. Knowledge of wine, liquor and other beverage service.
Ability to provide courteous, efficient and professional service. Greet guests with a smile. Be able to answer any questions from the guest concerning the menu, our hotel, and other outlets of the Hotel
Must have an open and flexible schedule
Ability to think fast, react fast, and resolve issues
Empowerment to take problems into own hands and resolve them
Must know your clientele and remember names and favorite foods.
High school diploma required.
2+ Years as a server.
Must be minimum age to serve alcohol.
Ability to obtain any government required license or certificate.
Food handlers certification.

Taking care of every guest as it pertains to food service.
Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, mis-en-place for table, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.
Knowledge of beverages, wines, drink recipes, basic garnishes, food service.
Serves guests food and beverages poolside
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the dish pit for proper sanitation
Responsible for maintaining an organized and clean service area at all times, including set up and breakdown
Ability to up-sell and increase check averages.
Adheres to proper cash drop procedures and closing out daily procedure
Remaining and being seen on the floor at all times.
Abiding by hotel, and sanitation guidelines.
Wipe down, set up and move, when necessary, all pool deck equipment.